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http://www.unifr.ch/psycho/general/english/people/schulte/publications.php
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the 2003 paper deals exactly with your question - it also cites other work on this topic (more or less in the decision making domain)
 
cheers
michael
 
 
----- Original Message -----
From: Lorna Heaton
To: air-l@aoir.org
Sent: Thursday, October 16, 2003 4:20 PM
Subject: [Air-l] Web-based or paper questionnaires

Hi,

I’m looking for previous work that has compared the use of Web-based questionnaires with paper-based ones in data collection for social science research. Particularly, do people answer in the same way or does the support make a difference? If anyone knows of work in this area, thank you in advance.

 

Lorna Heaton

Assistant Professor

Department of Communication

University of Montreal