Dear Louise and others who might be interested,
I'm just about to
launch on some interdisciplinary research on 'ICT and work' (the
others are sociologists/anthropologists, I am an HCI person
interested in CSCW and ethnographic techniques). So we're coming at
the issue from some fairly different literatures.
There is (of course!) a lot of work on these issues from various
perspectives. I come to think on work psychology, stress, etc,
related to ICT. Also, of course, the issue of "organizational
memory", that has been as much promoted as critisized. I myself
have, together with my doctoral students, been working some on the
issue of ICT in collaborative work with "dynamic systems":
control rooms,of different kinds. Some journal publications that
should be easily available are:
Garbis, C. &
Wærn, Y. (1999). Team coordination and communication in a rescue
command staff - The role of public representations. Le Travail
Humain, 62, 273-291.
Artman, H., Waern,
Y. (1999) Distributed cognition in an Emergency Co-ordination center.
Cognition technology and Work, 1:237-246
You can also approach Christer Garbis or Henrik Artman directly
for knowing more about their dissertations within this field of
"dynamic control": chrga@tema.liu.se,
artman@nada.kth.se.
Good luck!
Yvonne
--
Yvonne Wærn, Professor em, PhD.
Department of Communication Studies,
Linköping University
SE 581 83 Linköping