Do you mean Clay Shirky's article Group as User: Flaming and the Design of Social Software, maybe? http://www.shirky.com/writings/group_user.html -- Katherine Mancuso academic, interrupted. new e-mails (don't use sc dot edu) personal: kmancuso at gmail dot com professional: katherine dot mancuso at emory dot edu Because long sig quotes are annoying, read mine below instead: http://www.echonyc.com/~janedoe/writing/selflove.html Anthropologists and labor unions allied: http://AAAUnite.blogspot.com Orphan Films (22-26 March 2006, CFP): http://www.sc.edu/filmsymposium Social software research linkage: http://del.icio.us/museumfreak