This study from 1981 is worth reviewing for comparing four or five different forms of CMC including electronic mail. RR#16 Studies of computer mediated communications systems : a synthesis of the findings n.d. Starr Roxanne Hiltz, Elaine B. Kerr http://library.njit.edu/archives/cccc-materials/ This study resulted from an NSF sponsored workshop on Computer Mediated Communications. Those who contributed to the material besides teh authors were: There were 15 persons that contributed besides the authors. Thel study of many different early groups using EIES is RR#15 The impact of a computerized conferencing system on scientific research communities Jan. 1981 Starr Roxanne Hiltz Note that many of these groups had tailored communication structures for their particular application and as a result many of these were studies of different CMC systems such as the following three: TOPICS, a standards setting system with unanmus voting and anonymity to move a standard forward by 40 participants, a review of 5000 research reports on hepatitis research by a group of 12 researchers to determine resulting information for practitioners. Roxanne published a separate book on these studies. A few related papers Hiltz, S. R., & Turoff, Murray, (1981), The Evolution of User Behavior in a Computerized Conferencing System, Communications of the ACM, Volume 24, Number 11, November. Turoff, Murray and Hiltz, S. R., (1982), The Electronic Journal: A Progress Report, invited paper presented to the Association of American Publishers, New York, September 1979; published in the Journal of the American Society for Information Science, 33, 4 (July), 195-202. Turoff, Murray and Hiltz, S. R., (1982), Computer Support for Group versus Individual Decisions. IEEE Transactions on Communications, Special Issue on Office Automation, Com-30, 1 (January): 82-90. (There were lots of experiments by us and others o different communication structures to support decision analysis. Some complete experiments in reports at the njit library site. Turoff, Murray, (1990), Computer Mediated Communication Requirements for Group Support, Journal of Organizational Computing, Volume 1, Number 1. (this was an attempt to summarize all the different design choices for designing different CMC systems. There is more in recent literature such as the fact that the software engineers in IEEE (Systems man and cybernetics) have at last recognized the concept of building human roles into the CMC software for different applications. There was also some of the same concept of role software in some of the early hypertext systems. Message: 2 Date: Thu, 29 Jan 2009 10:29:34 +1100 (EST) From: Christopher Lueg <christopher.lueg@utas.edu.au> Subject: Re: [Air-L] Research on multiple CMC environments To: air-l@listserv.aoir.org, alice.marwick@nyu.edu Message-ID: <alpine.LRH.1.00.0901291027580.3929@leven.comp.utas.edu.au> Content-Type: TEXT/PLAIN; charset=US-ASCII; format=flowed On Wed, 28 Jan 2009, Alice E. Marwick wrote:

I'm looking for research on the interaction of different types of CMC - e.g. how chat, email, IM, social networking, virtual worlds, blogging, SMS, mobile etc. are used together as part of a communication environment by users. Most studies I've found concentrate on a single aspect; I'm looking for work on the use of two or more types of CMC by the same users.