You may check this articles: Resnick, P. (2002). Beyond Bowling Together: SocioTechnical Capital. <http://www.si.umich.edu/~presnick/papers/stk/index.html> Resnick, P., and Zeckhauser, R. (2001). Trust Among Strangers in Internet: Empirical Analysis of eBay’s Reputation System. <http://www.si.umich.edu/~presnick/ papers/ebayNBER/index.htm> Resnick, P., Zeckhauser, R., Friedman, E., and Kuwabara K. (2000, December). Reputation System. Communication of the ACM, vol. 43 no 12, pp. 45-48. Resnick, P., Zeckhauser, R., Swanson, J., and Lockwood, K. (2002). The Value of Reputation on eBay: A Controlled Experiment. <http://www.si.umich.edu/ ~presnick/papers/psotcards/> Putut Widjanarko PhD Student School of Telecommunication Ohio University -----Original Message----- From: Ronald Rice <rrice@comm.ucsb.edu> Sent: Jul 25, 2005 5:31 PM To: air-l-aoir.org@listserv.aoir.org Subject: [Air-l] Anyone know of published, qualitative studies of trust on e-bay? I know that there are large-scale, economic analysis of e-bay usage, as it's a great example of an information-based market economy. But someone asked me if there were any user studies of e-bay, specifically about issues of trust, rating credibility, etc. I said, if anyone knows about this stuff, it would be AoIR folks. See you at AoIR in Chicago! Thanks! ======================================================= Ronald E. Rice Arthur N. Rupe Endowed Professor Co-Director, Center for Film, Television and New Media President-Elect of the International Communication Association Dept. of Communication, 4840 Ellison Hall University of California Santa Barbara, CA 93106-4020 Ph: 805-893-8696; Fax: 805-893-7102 rrice@comm.ucsb.edu http://www.comm.ucsb.edu/rice_flash.htm http://www.cftnm.ucsb.edu/ _______________________________________________ The Air-l-aoir.org@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/