Dear all, I am now working on a research about active citizenship and its relations with Prefecture and Offices responsible for police force, public order and relative administrative services. On this matter, I'd like to know more about *existing literature* as well as *interesting case studies* on - *tools applied top-down* by Prefectures and Police offices to relate with active citizens - *bottom-up initiatives* by active citizens, concerned by the same services. Do you have anything to suggest? Best regards, Daria -- Daria Santucci Professor of Web communication Semiotics Ph.D. in Political Science University of Torino, Italy twitter dariatweet skype dariaonline