Thank you to those who answered my recent user time and e-mail query. I have a new question - what are the best examples of web site feature studies/comparisons? Which ones provide valuable insights and conclusions? For the next few of months I will be doing research for the United Nations on e-government and citizen participation. (More on this later.) I plan to suggest in a paper a set of web site indicators, perhaps a "Democracy Online Index" that could be applied in future years when someone is trying to determine the level of e-democracy activity on a government web site. In the past, most e-government ranking studies have focused on services or general content and haven't had the granularity I'd like to see in the e-democracy area. Below I have done my netizen duty and shared the links to studies that I know about. What am I missing in the e-government/e-politics niche? What about web site feature analysis of media sites or any other category of site? Please reply to (or the list and): clift@publicus.net Thanks, Steven Clift http://www.publicus.net (long links need to be pasted together) Specific examples of feature analysis of government/political web sites: ====================================================================== == Global E-Government, 2002 - Center for Public Policy, Brown University http://www.insidepolitics.org/egovt02int.html (and many more ...) Global E-Government Survey http://www.unpan.org/egovernment2.asp The Politics of State Legislature Websites: An Evaluation of Content and Design http://apsaproceedings.cup.org/Site/papers/038/038012FerberPaul.pdf Plugged In, Tuning Up: An Assessment of State Legislative Websites http://www.ombwatch.org/article/articleview/395/1/3/ 2002 Local Government & Community Initiative (Michigan) http://www.cyber-state.org/1_0/1_4_1.html Cyberspace Policy Research Group - A number of items http://www.cyprg.arizona.edu/ Including "Democracy and Bureaucracy in the Age of the Web: Empirical Findings and Theoretical Speculations": http://www.cyprg.arizona.edu/publications/democrac.rtf Webbing Governance: National Differences in Constructing the Face of Public Organizations http://www.cyprg.arizona.edu/publications/webbing.rtf And their "Website Attribute Evaluation System": http://www.cyprg.arizona.edu/waes.html 2002 Candidate Web Sphere Analysis http://politicalweb.info Site Analyzer - 2004 Democratic Presidential Campaign Sites http://politicalweb.info/2004.html NetElection 2000 http://web.archive.org/web/20010424093217/netelection.org/research/sit e-analysis-workshop/ http://web.archive.org/web/20010521145552/netelection.org/features/ http://web.archive.org/web/20010521145840/netelection.org/features/por tals/ US State Political Party Sites Compared in 2000 Election http://www.mail-archive.com/do-wire@tc.umn.edu/msg00375.html http://www3.uakron.edu/bliss/partywebs/ Congress Online - Turning the Corner on the Information Age http://www.congressonlineproject.org/webstudy2003.html http://www.congressonlineproject.org/appendixa2003.html Interaction between states and citizens in the age of the Internet: "e-government" in the United States, Britain and the European Union http://pro.harvard.edu/papers/040/040004ChadwickAn.pdf e-government - User-friendliness of Websites (NSW Auditor General's Report) http://www.audit.nsw.gov.au/perfaud-rep/Websites-June2002/websites- June2002.pdf Good websites predict 'excellent' councils says Socitms's Better Connected 2003 report http://www.socitm.gov.uk/Public/press+releases/20030228.htm Political Organisations And Online Mobilisation: Different Media - Same Outcomes? http://www.esri.salford.ac.uk/ESRCResearchproject/papers/UK_online_org _participation.pdf Online and On Message? Candidate Websites in the 2001 General Election (UK) http://www.esri.salford.ac.uk/ESRCResearchproject/papers/mpgpaper.html Information Society and the City - Metropolis http://www.metropolis.org/metropolis/meteleclib.nsf/2a6bd98dee287482ca 256915001cff0c/672c5a02d76126b2ca256bb2001bc50a/$FILE/COMISION%204%20I NGLES%2018.04.pdf General Sources =============== Electronic Government Project - Rankings and Reviews... http://www.eagleton.rutgers.edu/e-gov/e-rankings.htm UK EStatMap Collection http://www.e-envoy.gov.uk/oee/oee.nsf/sections/e-statmap- top/$file/estatmap.htm Critical Choices in Web Research Design http://aoir.org/2001/workshop.htm Lead in part by those with: http://www.webarchivist.org Other ===== E-Government Ranking Survey Is Meaningless http://www3.gartner.com/resources/101800/101888/101888.pdf State of the e-Gov Nation - UK Survey http://www.publicsectorforums.co.uk/page.cfm?pageID=111&language=eng Bericht zum Stand von E-Government in der Schweiz 2002 (Swiss Survey) http://verdi.unisg.ch/org/idt/ceegov.nsf/f130aeb8bd0118d6c1256c8a00416 f95/95530a8996fbb7cdc1256cde002ec918?OpenDocument
Steven , www.villes-internet.net and its courrier de l'internet citoyen should interest you, as well as the following message: - La Commission européenne lance un appel à projet pour sélectionner les meilleures pratiques dans le domaine de l'e-gouvernement. Une soixantaine de bonnes pratiques sera retenue à l'issue de cet appel pour être exposées dans le cadre de la conférence européenne sur l'administration électronique les 7 et 8 juillet prochain. Les meilleures recevront un prix eEurope. Une importance particulière sera accordée aux applications de service public en ligne développées aux niveaux régional et local. Les ministères, les collectivités locales et territoriales sont invités à y participer. Date de clôture : 4 avril : www.e-europeawards.org/ <http://www.e-europeawards.org/>
For the next few of months I will be doing research for the United Nations on e-government and citizen participation. (More on this later.) I plan to suggest in a paper a set of web site indicators, perhaps a "Democracy Online Index" that could be applied in future years when someone is trying to determine the level of e-democracy activity on a government web site. In the past, most e-government ranking studies have focused on services or general content and haven't had the granularity I'd like to see in the e-democracy area.
If you send an early version to the list, I would add some old European salt to the marvelleous US e-democracy soup. Good luck, Frank Thomas FTR Internet Research Rosny, France
participants (2)
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Frank Thomas -
Steven Clift