Hello Friends, Anyone you know who may be interested in working in the Innovation Office of the San Francisco Human Services Agency <http://sfhsainnovationoffice.tumblr.com>? Please share widely. Thank you! *Service Designer/UX Researcher *(Apply by 2/24/17 Here goo.gl/NcTDQx) We're looking for another service designer or UX researcher to help over 200,000 San Franciscans living in poverty and abuse. Your expertise will focus on examining and improving how clients experience Agency services digitally, in person, by phone and mail. You will work with employees across the Agency to share service design methods while co-creating measurable improvements in internal processes and the public’s experiences with service delivery. Three years of service design or UX research experience required. Strong emotional intelligence, humility, and being a team player preferred. Candidates with diverse backgrounds and experiences welcome. More info: goo.gl/NcTDQx *Visual Designer Job* (Apply by 2/28/17 Here goo.gl/qPA8b3) Are you a visual designer who wants to help the estimated one in four San Franciscans living in poverty and abuse? Your expertise will help the Agency improve how the public experiences forms, signage, and other “touchpoints” both online and in print. You will walk through internal and public processes for service delivery, visualize them as experience maps, and then collaborate with colleagues to implement measurable change. You will create infographics from dashboards and spreadsheets to tell visual stories that help managers and analysts see new opportunities for improving the client experience and internal processes. You will also help the Agency’s Digital Services team as needed. Three years of visual design experience required. Strong emotional intelligence, humility, and being a team player preferred. Candidates with diverse backgrounds and experiences welcome. More info: goo.gl/qPA8b3 Overview of the SF Gov Hiring Process: sfdhr.org/how-apply-position Some folks have asked us if we can sponsor their visa for these two positions. Sorry, but we can't. Thanks again, Marc -- Marc Hebert | 2013 CfA Fellow Design Anthropologist San Francisco Human Services Agency sfhsainnovationoffice.tumblr.com <http://www.sfhsainnovationoffice.tumblr.com/>