**Call for Papers** Workshop on Agent Technologies for e-Services ATES 2002 http://www.cmis.csiro.au/ATES2002 to be held in conjunction with Net.ObjectDays 2002 (NODe 2002) October 7-10, 2002, Erfurt, Germany Workshop Chair Dr. Ryszard Kowalczyk CSIRO Mathematical and Information Sciences, Australia (ryszard.kowalczyk@csiro.au) The aim of the workshop is to explore and promote the use of software agent technologies for e-services including automation support for dynamic and collaborative discovery, creation, composition, execution, delivery, monitoring and management of e-services. Topics of the Workshop The topics of the workshop include (but are not restricted to) the following issues: * Agents for customer profiling and identification of needs for e-services * E-service modeling and description (e.g. agent-based workflow, ontology, semantic web) * Agent communication and interactions in e-services (e.g. ACL, protocols) * Agent-based e-service discovery and selection (e.g. search, filtering, brokering, matching) * Agents for e-service creation, composition and integration (e.g. generation, coordination, collaboration, interoperability) * Agent-mediated e-service contracting (e.g. RFQ, auctions, negotiations, exchanges) * Agents-based e-service execution and delivery (e.g. direct, ASP, e-portals, mobile, wireless) * Agents for e-service monitoring, control and management * Quality of e-services (e.g. agents for evaluation, analysis and assurance of QoS) * Agent-related e-service security, privacy and legal aspects * Agent-based platforms, infrastructure and systems for e-services * Agent-based e-service applications (e.g. in e-Commerce, e-Business, e-Government, e-Health, e-Logistics, Supply Chain Management, Customer Relation Management, Virtual Enterprises, networked and portable information appliances, mobile devices, multimedia e-services, etc) For more information, please contact the workshop chair. Further information on ATES'2002 and NODe'2002 is also available at http://www.cmis.csiro.au/ATES2002 and http://www.netobjectdays.org .