Re: [Air-L] Literature wanted: what does it feel like to use a computer?
Hi David, McCarthy and Wright's Technology as Experience (2004) may be helpful in this regard. They don't take a phenomenological approach, per se, but they do comment on prior phenomenological approaches (as well as others, so this book might point you in directions you want to go) as well as introduce an interesting take on the notion of "experience." http://www.amazon.com/Technology-as-Experience-John-McCarthy/dp/ 0262633558/ref=sr_1_2/103-5114096-0795858? ie=UTF8&s=books&qid=1190137635&sr=8-2 Regards, Dan Dan Perkel School of Information University of California, Berkeley dperkel@ischool.berkeley.edu http://dream.sims.berkeley.edu/~dperkel/wordpress/ http://digitalyouth.ischool.berkeley.edu On Sep 18, 2007, at 10:30 AM, Alecea Standlee wrote:
David, I wonder if the literature on anonymity, flaming,trolls etc might be a place to start.
-A
David Brake <d.r.brake@lse.ac.uk> wrote: I presume there is literature out there taking a phenomenological view of what using a computer feels like but I am not sure where to start looking. I hope to use it to buttress a hunch I have about why people seem to have trouble in managing public vs private space online. My feeling is that its because typing stuff into a computer just doesnt feel like you're addressing a large crowd at that moment - it feels like you are talking to yourself (unless you are addressing it to particular named other people who you can then visualise). One can make a similar point about the long life of blog postings. They feel conversational, not like having something published and indexed.
Anyway given this example I hope you can see the kind of literature which might help here. Any ideas? If not of texts directly about the experience of using a computer then perhaps just the best literature to apply to approach the subject generally. Schutz?
--- David Brake, Doctoral Student in Media and Communications, London School of Economics & Political Science
mPhilPhDMediaAndCommunications.htm> Also see http://davidbrake.org/ (home page), http://blog.org/ (personal weblog) and http://get.to/lseblog (academic groupblog) Author of Dealing With E-Mail - dealingwithemail/> callto://DavidBrake (Skype.com's Instant Messenger and net phone)
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Hi Dan!!! How funny that we are on the same mailinglist! I hope you are good, and the sun still is shinning in wonderful Berkeley. Nikoline and I went back to Denmark the 17th of August and is getting used to the raindy gray weather in DK. However I wish I still was in Berkeley and enjoying the student life on campus and the work with DUSTY and professor Hull. How are you? Did you girlfriend finally return to Berkeley so you can enjoy the perfect view from the balcony :) If you are planning to come to the next Air-L conference, which I hope you do, please let us hang out, since the conference is here in Copenhagen. Let's stay in touch, Best, Anne Den 19/09/2007 kl. 19.27 skrev Dan Perkel: Hi David, McCarthy and Wright's Technology as Experience (2004) may be helpful in this regard. They don't take a phenomenological approach, per se, but they do comment on prior phenomenological approaches (as well as others, so this book might point you in directions you want to go) as well as introduce an interesting take on the notion of "experience." http://www.amazon.com/Technology-as-Experience-John-McCarthy/dp/ 0262633558/ref=sr_1_2/103-5114096-0795858? ie=UTF8&s=books&qid=1190137635&sr=8-2 Regards, Dan Dan Perkel School of Information University of California, Berkeley dperkel@ischool.berkeley.edu http://dream.sims.berkeley.edu/~dperkel/wordpress/ http://digitalyouth.ischool.berkeley.edu On Sep 18, 2007, at 10:30 AM, Alecea Standlee wrote:
David, I wonder if the literature on anonymity, flaming,trolls etc might be a place to start.
-A
David Brake <d.r.brake@lse.ac.uk> wrote: I presume there is literature out there taking a phenomenological view of what using a computer feels like but I am not sure where to start looking. I hope to use it to buttress a hunch I have about why people seem to have trouble in managing public vs private space online. My feeling is that its because typing stuff into a computer just doesnt feel like you're addressing a large crowd at that moment - it feels like you are talking to yourself (unless you are addressing it to particular named other people who you can then visualise). One can make a similar point about the long life of blog postings. They feel conversational, not like having something published and indexed.
Anyway given this example I hope you can see the kind of literature which might help here. Any ideas? If not of texts directly about the experience of using a computer then perhaps just the best literature to apply to approach the subject generally. Schutz?
--- David Brake, Doctoral Student in Media and Communications, London School of Economics & Political Science
mPhilPhDMediaAndCommunications.htm> Also see http://davidbrake.org/ (home page), http://blog.org/ (personal weblog) and http://get.to/lseblog (academic groupblog) Author of Dealing With E-Mail - dealingwithemail/> callto://DavidBrake (Skype.com's Instant Messenger and net phone)
Please access the attached hyperlink for an important electronic communications disclaimer: http://www.lse.ac.uk/collections/ secretariat/legal/disclaimer.htm _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http:// listserv.aoir.org/listinfo.cgi/air-l-aoir.org
Join the Association of Internet Researchers: http://www.aoir.org/
--------------------------------- Yahoo! oneSearch: Finally, mobile search that gives answers, not web links. _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http:// listserv.aoir.org/listinfo.cgi/air-l-aoir.org
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Hi David,
My assumption is that you would be looking in the HCI literature (also called CHI in the US), but I see your problem of taking the phenomenological approach. So look at the approach taken by Bibby regarding user/computers as interacting, and understanding each other's *intentions* and perhaps spin that out from computers -> interacting with the online space. At least Bibby understands that the relationships are cognitively based, but derived from practice (and assumptions) which I think is the point of HCI. It's a tough one, I often go back to Nardi: Nardi, B., Ed. (1996). Context and consciousness: Activity theory and human-computer interaction. Cambridge, MA, MIT Press. (also A Small matter of programming) and Suchman, L. (1987). Plans and situated actions: The problem of human-machine communication. Cambridge, Cambridge University Press. Feel free to laugh, but a little gem I found in this area (in the cognitive literature) is: Bibby, P. (1992). "Distributed knowledge-in the head, in the world, or in the interaction?" In: Models in the mind: theory, perspective and application. (Eds)Y. Rogers, A. Rutherford and P. Bibby. London, New York, Academic Press: 93-99. Here is Bibby's take on the interactional nature of the user/computer screen relationship: p. 96-97 "Payne argues that in order to understand the nature of display-based interaction with computers we have to adopt an analysis of the interaction as conversation, with the user and the computer both taking turns and making contributions (Clark and Schaefer, 1987; 1989). A contribution has two components: a presentation and an acceptance. A presentation is an utterance which carries the content of the the contribution and acceptance follows with both participants establishing through collaboration that both have understood. Presentations and acceptances can take several turns and the overall function of these operations is to achieve a mutual grounding: the agreement that the communication of mutual beliefs has been achieved. Payne extends this analysis to include computers as possible participants be arguing that both the user and the computer generate "accounts" of the interaction. It is these accounts that establish the mutuality of the interaction. The computer's accounts are established through the feedback that the computer gives the user about its present state. This analysis suggests that much of the interaction between the user and the computer cannot be said to rely simply on what the user knows but also on what the machine understands about the user's intentions. In this sense, it is with the conversation with the computer that meaning is established. In at least one way, the knowledge necessary to interact successfully with a computer is socially distributed." David - if I have misunderstood your question and put you into another arena, my apologies - Denise Denise N. Rall, PhD Southern Cross University, Lismore NSW 2480 AUSTRALIA Tues: Room T2.17, +61 (0)2 6620 3577 Mobile 0438 233 344 http://www.scu.edu.au/schools/esm/staff/pages/drall/ Virtual member, Cybermetrics Group, University of Wolverhampton, UK http://cybermetrics.wlv.ac.uk/index.html Sick of deleting your inbox? Yahoo!7 Mail has free unlimited storage. http://au.docs.yahoo.com/mail/unlimitedstorage.html
participants (3)
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Anne Hvejsel -
Dan Perkel -
Denise N. Rall