Dear colleagues - I am hoping that members of this list might be able to help a coauthor and I. We are looking for literature on incidences of *communication failure* in internet-mediated interaction. When are interactions deemed unsuccessful, and what explanations are suggested? We are especially interested in cases involving misunderstanding by one or more participants in an interaction (one-to-one or otherwise). Where is there evidence of what Goffman called ‘the breakdown of an encounter’? Cases may include serious research involving the professions -- difficulties in ‘successful’ interactions around: a ‘virtual classroom’, medically-oriented relationships [btw. patient/doctor, among docs etc.], international business transactions. Or it might focus upon collaboration more generally, reporting findings believed intrinsic to the medium or group structure. We’re simply looking for troubles. Thanks in advance for this. Please send cites (or texts, if available in digital format) directly, and I’ll report them back to the list in a few days. Dan Daniel Menchik Department of Sociology University of Chicago