Hello all, I'm currently putting together a research proposal that will involve a look at how civil society organizations (like NGOs) are using the internet to inform and mobilize citizens and citizens' response to these initiatives. I'm searching for literature that has taken a particular website(s) or online approach and examined citizen response to that specific content. There's plenty of literature theorizing about various approaches to online communication and empirical studies of content OR citizen's political behavior online, but I'm having trouble finding literature that specifically answers the question "what works?". I can think of two such studies that I used in my dissertation research, though my focus is now broader than youth: Livingstone, S. (2007). The challenge of engaging youth online: Contrasting producers’ and teenagers’ interpretations of websites. European Journal of Communication 22(2), 165-184. Xenos, M., & Foot, K. (2008). Not your father’s internet: The generation gap in online politics. In W. L. Bennett (Ed.,) Civic life online: Learning how digital media can engage youth (pp. 51-70). Cambridge, MA: The MIT Press. Any suggestions are appreciated! I'll probably see many of you next week at the AoIR conference, too. Really looking forward to it. Best, Janelle -- Janelle Ward, Ph.D. Assistant Professor Department of Media and Communication Erasmus University Rotterdam Faculty of History and Arts P.O. Box 1738 3000 DR Rotterdam The Netherlands http://www.fhk.eur.nl/personal/ward/ http://janelleward.wordpress.com/