Dear colleagues, I have a number of studies analysing digital artefacts, including websites and video games; some of my research looks at students' ongoing engagement with software, while in ongoing projects I analyse websites (more as discourse analysis). The emphasis of my work is on unfolding experiences and interactions with the designs; my interest is especially the "politics" embedded in said designs, including semiotic elements but also the overall "user experience" but not in the way a UX researcher would approach. Something like what Bogost (2007) described as procedural rhetoric, “the art of persuasion through rule-based representations and interactions, rather than the spoken word, writing, images, or moving pictures” and “the art of using processes persuasively” or how James Gee's (2014) unified discourse analysis seeks to analyze software itself (well, his focus is games) as a "communication form". I draw on ethnography, discourse analysis, multimodality, and video analysis (and workplace studies more generally)...but these all are generally coming from a linguistic-biased perspective, or (in the case of video analysis) are not flexible enough to work with different kinds of data. I often cite Bogost and Gee, but both of their work is focused on games, which are particular and distinct from, say, a workforce development website - the latter is "persuasive" and seek to "shape" the user in particular ways, just not rule-based ones in the same way games do. Anyway, since many of you come from other fields, I'm curious about any relevant methodologies that might function flexibly to analyse software and websites from a kind of procedural, critical UX perspective. Hope this question makes sense! Cheers, Roberto Dr Roberto de Roock | Research Faculty | LCW@OER | National Institute of Education NIE5-B3-48, 1 Nanyang Walk, Singapore 637616 Tel: (65) 8709 4453 GMT+8h | Fax: (65) 6515 1992 | Email: r.deroock@nie.edu.sg Web: www.nie.edu.sg | www.deRoock.net | https://nanyang.academia.edu/RobertodeRoock
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Roberto de Roock