Hello, I am currently working on my thesis for a Master of Science in digital Media and my focus is on electronic government. For this I am analysing a case in Germany where the planning process has been digitised to a high degree and I am asking, how the interactivity in such a digital environment affects aspects such as transparency, cooperation, efficiency or alienation/depersonalisation. I am distinguishing three forms of interactivity: human to human, human mediated to human and human to machine. Whereas for the first two forms I can refer to literature about computer mediated and face to face communication I still need some "food" for human to machine interaction, which is not only dealing with design issues but with implications of the increasing employment of human to machine interactions in work places. Can anybody help with a good article, book? Thank you Christian Haack
Hi Christian, Below is a selected bib I have. It's not complete. It's missing work by Eric Bucy and a few others. A key article, below, is McMillan's "Exploring models of interactivity" in the Handbook of New Media. It's an excellent overview and touches on the user-to-sytem/machine interactivity you're interested in and provides relevant cites. Good luck. ~Jenny Lee, J.-S. (2000). Interactivity: A new approach. Paper presented at the Association of Educators of Journalism and Mass Communications, Phoenix, AZ. McMillan, S. J. (2002a). Exploring models of interactivity from multiple research traditions: Users, documents, and systems. In L. Lievrouw & S. Livingstone (Eds.), The handbook of new media (pp. 163-182). Thousand Oaks, CA: Sage. McMillan, S. J. (2002b). A four-part model of cyber-interactivity. New Media & Society, 4, 271-291. McMillan, S. J., & Hwang, J.-S. (2002). Measures of perceived interactivity: An exploration of the role of direction of communication, user control, and time in shaping perceptions of interactivity. Journal of Advertising, 31(3), 29-42. Rafaeli, S. (1988). Interactivity: From new media to communication. In R. P. Hawkins, J. M. Wiemann & S. Pingree (Eds.), Advancing communication science: Merging mass and interpersonal processes (pp. 110-134). Thousand Oaks: Sage. Stromer-Galley, J. (2000). On-line interaction and why candidates avoid it. Journal of Communication, 5(4), 111-132. Stromer-Galley, J., & Foot, K. (2002). Citizens perceptions of online interactivity and implications for political campaign communication. Journal of Computer-Mediated Communication, 8(1). Sundar, S. S. (2000). Multimedia effects on processing and perception of online news: A study of picture, audio, and video downloads. Journalism and Mass Communication Quarterly, 3, 480-499. Sundar, S. S., Kalyanaraman, S., & Brown, J. (2003). Explicating Web site interactivity: Impression formation effects in political campaign sites. Communication Research, 30(1), 30-59. -----Original Message----- From: air-l-admin@aoir.org [mailto:air-l-admin@aoir.org] On Behalf Of Christian Haack Sent: Sunday, October 26, 2003 7:28 AM To: air-l@aoir.org Subject: [Air-l] interactivity Hello, <snip> I am distinguishing three forms of interactivity: human to human, human mediated to human and human to machine. Whereas for the first two forms I can refer to literature about computer mediated and face to face communication I still need some "food" for human to machine interaction, which is not only dealing with design issues but with implications of the increasing employment of human to machine interactions in work places. Can anybody help with a good article, book? Thank you Christian Haack _______________________________________________ Air-l mailing list Air-l@aoir.org http://www.aoir.org/mailman/listinfo/air-l
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Jennifer Stromer-Galley