And where a moderator is prepared to spend a significant amount of time boot strapping discourse, was there any interesting data? I'm interested as a group analyst. Anecdotally, my experience suggests discourse is quashed when dominated by the conductor, however helpful s/he tries to be. And often, the helpfulness belies intense maternal anxiety or an expression of narcissistic needs (or both), either of which can be experienced as suffocating. In these circumstances, short discussions in very small sub-groups/pairs predominate, usually pivoting on the leader. I also have an idea that in these circumstances the person of the leader/moderator comes to attract greater extremes of idealisation and denigration from members (reflecting the schizoid splits that complement this immersion in narcissism). The person of the leader/moderator also plays a significantly greater role in shaping the culture of the group (ie to a much greater extent, the culture comes to reflect their person). Ben ----- Original Message ----- From: "Quentin (Gad) Jones" <qgjones@acm.org> To: <air-l@aoir.org> Sent: Thursday, March 07, 2002 9:14 PM Subject: Re: [Air-l] Impact of Moderation
Steve Jones wrote:
In any event, my strong feeling has always been that the best lists are self-organizing and self-sustaining.
I recently published research in a conference paper on Usenet discourse dynamics (Jones et. al. (2002) "An Empirical Exploration of Mass Interaction System Dynamics: Individual Information Overload and Usenet Discourse." In: Proceedings of the 35th Annual Hawaii International Conference on System Sciences, IEEE, Big Island, Hawaii.) and just sent off a paper today to a journal that examined and compared Usenet and Listserv discourse dynamics. I looked at over 1000 discussion spaces and 3.5 million messages.
Moderation appears to impact negatively on the chances of messages getting a reply, on discourse being sustained, and on the average word length of messages (moderated discussions appear to have on average longer messages). Obviously there are a variety of reasons for this but I think the evidence speaks against moderation unless 1) a moderator is prepared to spend a significant amount of time boot strapping discourse or 2) the discourse is so politically sensitive that it is required.
Quentin
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