"" Recently I have noticed that both heels of my outer palms have become uncomfortably irritated -- the result I am sure of having them on the keyboard's palm rests for 10 hours at a time. The solution: I am trying to lift my wrists up so that only my fingers touch the keyboard. And I will be taking a break at the Social Network conference, this Tuesday thru Sunday. But I am wondering if this is a new phenomenon, or others on this list have experienced it. I do like Thinkpads for reliability and keyboard feel, but I notice that their palm rests are a bit rough. Barry Wellman "" This precisely is the sense of my query a while ago, whether some of you on the list may also be investigating the encounter of (internet) hardware with users. Is there any research work currently being undertaken on this topic? Francois Montreal -------------------------------------------------------------------- mail2web LIVE Free email based on Microsoft® Exchange technology - http://link.mail2web.com/LIVE