Dear All, While doing my research on the online forum-based interactive gaming site ( www.gaiaonline.com), I have encountered another problem. The site's Terms of Service mention that "The visual interfaces, graphics, design, compilation, information, computer code, products, software, services, and all other elements of Gaia Online provided by Gaia, including without limitation any artwork, Gaia virtual items, Gaia Gold, Member Submissions, Gaia Member Online Accounts or User IDs, or visual art and any combination thereof (all of the foregoing, collectively, the "Materials") are protected by copyright, trade dress, patent, and trademark laws, international conventions, and all other relevant intellectual property and proprietary rights, and applicable laws. Except as expressly authorized by Gaia, you agree not to buy, sell, license, distribute, copy, modify, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make any unauthorized or commercial use of the Materials. You agree to abide by all copyright notices, information and restrictions contained in any Materials." Yet I need to include screenshots of the forum and user avatars in my thesis to illustrate my research site and let others understand how forum-based role playing is conducted. I have tried to get authorization to use the site's images by writing to their usertalk email, public relations email, and the site moderator, but received no replies. In this case, can I still include screen capture images in my paper? How should I deal with the issue of copyright or authorization? Thank you Emily -- Min-Ju Liu (Emily) M.A. Student in Applied Linguistics Department of Foreign Languages and Literature National Sun Yat-sen University