I use SAS at work but do not work for the SAS company in anyway. I like what I do for work though. I am only a user/power user/programmer so I am not promoting this software more realizing my programming skills may help me to research social media if this tool is useful. Here is SAS's advert from http://www.sas.com/reg/web/corp/smalaunch With the rapid growth of social media – from blogs and discussion groups to Facebook and Twitter – businesses are looking to make sense of this new stream of data, better understand their customers, monitor what’s being said about their brands and products, and predict the best marketing channels. With 34 years of experience in high-end business analytics, SAS will unveil a new approach to harnessing and integrating social media data to make better and faster business decisions, improve marketing, and build stronger and lasting customer relationships: SAS® Social Media Analytics. Please join us for a LIVE Webcast on Monday, 12April10 to learn more. Details Who: SAS, the leader in business analytics What: LIVE press briefing & Webcast announcing major new SAS software for social media analytics When: 11:00am-12:00pm EDT (8:00-9:00am PDT); Monday, April 12, 2010 Where: Press briefing will take place LIVE from the SAS Global Forum Executive Conference and SAS Global Forum (the premier event for SAS professionals worldwide) in Seattle, Washington (USA) Why: During this Webcast, you’ll hear from social media and analytics experts, see the new software in action, and have the opportunity to ask questions. Additional Information to Come The SAS Social Media Analytics launch site, with additional information and resources, will go live on 12April10 at 12:00pm ET (9:00am PT). It will include the press release, fact sheet, photos, video and links to the product page and SAS Global Forum press kit. Join us on 12Apr10! Peter Timusk, B.Math statistics (2002), B.A. legal studies (2006) Carleton University Systems Science Graduate student, University of Ottawa. just trying to stay linear. Read by hundreds of lurkers every week. kiitos paljon, merci, thank you and muchas gracias for reading.