Hello Stephanie, I’ve been writing about issues of voice, accents, nationality, and gender in the labor of digital assistants in a forthcoming chapter “Sound Bites, Sentiments, and Accents: Digitizing Communicative Labor in the Era of Global Outsourcing,” in A Field Guide to DigitalSTS, edited by David Ribes and Janet Vertesi, Princeton University Press; and “Virtual Receptionist with a Human Touch: Opposing Pressures of Digital Automation and Outsourcing in Interactive Services,” in Invisible Labor, UC Press, 2016. Let me know if you’d like to see them. Winnie Poster _______________________________________ Dr. Winifred R. Poster International Studies/International Affairs Program Washington University, St. Louis Campus Box 1085 One Brookings Drive St. Louis, MO 63130 www.winifredposter.com wposter@wustl.edu (backup: wrposter@gmail.com)
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Message: 1 Date: Sat, 28 Jul 2018 22:08:47 -0400 From: Stephanie Tuszynski <stephanietuszynski@gmail.com> To: air-l@listserv.aoir.org Subject: [Air-L] Research on voice assistants and/or voice interaction tech? Message-ID: <CALMrM3edkvFC_xy1_ACEk4DLVLbSrwDBqhQ80ZQtaSgu0=1z3g@mail.gmail.com> Content-Type: text/plain; charset="UTF-8"
Hi all,
I know there's a thread going about AI research, but I'm looking for anything that's out there on voice tech - it can be about assistants, voice recognition in general, impacts of voice enabled technology, etc. Trying to get a sense of what people are looking at (if anything).
TIA Stephanie Tuszynski Director of the Digital Library WHHA