Several folks have asked me for a PDF, which I'm happy to share if you email me off-list. --Judd -- Judd Antin PhD Candidate School of Information University of California Berkeley jantin@ischool.berkeley.edu web: http://technotaste.com blog: http://technotaste.com/blog Judd Antin wrote:
Hello,
Coye Cheshire and I recently (last month) published a book chapter that categorizes online collaborative systems. We focus on the influence of uncertainty about systems and online environments, and primarily use social exchange theory as a theoretical framework:
Cheshire, C., and J. Antin. 2009. “Order, Coordination and Uncertainty.” Pp. 266-291 in eTrust: Forming Relationships in the Online World, edited by K. S. Cook, C. Snijders, V. Buskins, and C. Cheshire. New York, NY: Russell Sage Foundation Publications.
--Judd