Dear Pam - As I recall, some of the earliest work on CSCW was undertaken at the University of Arizona, Tempe. These titles came up in my database: Luff, P., J. Hindmarsh, et al., Eds. (2000). Workplace Studies: Recovering Work Practice and Informing System Design. Cambridge, Cambridge Univ Press. For activity theory and workplaces, and I'm sure she's written more on this recently: Nardi, B., Ed. (1996). Context and consciousness: Activity theory and human-computer interaction. Cambridge, MA, MIT Press. Also Paul Dourish, not sure if you are working on that level. It's pretty much in the vein of CSCW - I couldn't tell if that's your take on workplaces or not. Anyway, might be something in it for you: Dourish, P. (2001). Where the Action Is: The Foundations of Embodied Interaction. Cambridge, MA, MIT Press. Here's an incomplete bibliography that cites his work: Dourish, P. (2001). Where the Action Is: The Foundations of Embodied Interaction. Cambridge: MIT Press. Kutti, K., Harsten, E., Fitzpatrick, G., Dourish, P., and Schmidt, K. (2003). Proceedings of the Eighth European Conference on Computer-Supported Cooperative Work ECSCW 2003 (Helsinki, Finland). Dordrecht: Kluwer. ECSCW. journal papers Dourish, P. (1995). Developing a Reflective Model of Collaborative Systems. ACM Transactions on Computer-Human Interaction. 2(1), 40-63. Dourish, P., Adler, A., Bellotti, V. and Henderson, A. (1996). Your Place or Mine? Learning from Long-Term Use of Audio-Video Communication. Computer-Supported Cooperative Work, 5(1), 33-62. Dourish, P. (1998). Using Metalevel Techniques in a Flexible Toolkit for CSCW Applications. ACM Transactions on Computer-Human Interaction, 5(2), 109-155. Dourish, P. and Button, G. (1998). On "Technomethodology": Foundational Relationships between Ethnomethodology and System Design. Human-Computer Interaction, 13(4), 395-432. Dourish, P., Edwards, W.K., LaMarca, A. and Salisbury, M. (1999). Presto: An Experimental Architecture for Fluid Interactive Document Spaces. ACM Transactions on Computer-Human Interaction, 6(2), 133-161. Dourish, P. and Edwards, W.K. (2000). A Tale of Two Toolkits: Relating Infrastructure and Use in Flexible CSCW Toolkits. Computer-Supported Cooperative Work, 9(1), 33-51. Dourish, P., Edwards, W.K., LaMarca, A., Lamping, J., Petersen, K., Salisbury, M., Terry, D. and Thornton, J. (2000). Extending Document Management Systems with User-Specific Active Properties. ACM Transactions on Information Systems, 18(2), 140-170. Dourish, P. (2001). Seeking a Foundation for Context-Aware Computing. Human-Computer Interaction, 16(2-3). Dourish, P. (2003). The Appropriation of Interactive Technologies: Some Lessons from Placeless Documents. Computer-Supported Cooperative Work: Special Issue on Evolving Use of Groupware, 12, 465-490. Reddy, M., Pratt, W., Dourish, P., and Shabot, M. (2003). Sociotechnical Requirements Analysis for Clinical Systems. Methods of Information in Medicine, 42, 437-444. Dourish, P. (2004). What We Talk About When We Talk About Context. Personal and Ubiquitous Computing, 8(1), 19-30. Dourish, P., Grinter, R., Delgado de la Flor, J., and Joseph, M. (2004). Security in the Wild: User Strategies for Managing Security as an Everyday, Practical Problem. Personal and Ubiquitous Computing, 8(6), 391-401. DePaula, R., Ding, X., Dourish, P., Nies, K., Pillet, B., Redmiles, D.F., Ren, J., Rode, J.A., and Silva Filho, R. (2005). In the Eye of the Beholder: A Visualization-based Approach to Information System Security. International Journal of Human-Computer Studies, 63(1-2), 5- Cheers, Denise Denise N. Rall, Ph.D. submitted, School of Environ. Science, Southern Cross University, Lismore NSW 2480 AUSTRALIA Tuesdays: Room T2.12, +61 (0)2 6620 3577 or Mobile 0438 233 344 http://www.scu.edu.au/schools/rsm/staff/pages/drall/index.html Virtual member, Cybermetrics Group, University of Wolverhampton, UK http://cybermetrics.wlv.ac.uk/index.html