Eli wrote, "Is anyone aware of any research that addresses the experience of civil society organizations (aka nonprofits, NGOs, voluntary orgs, etc.) using open source software? Or perhaps deals with the putative alignment between the "values" of open source and the values of civil society?" You might try talking with the CivicSpace community over in their forums. http://civicspacelabs.org/home/civicspace CivicSpace is an open source content management system for use by non-profits and grassroots civic action organizations which grew out of Deanspace (see Jon Lebkowsky's "Deanspace, Social Networks, and Politics": http://extremedemocracy.com/chapters/Chapter%2017-Lebkowsky.pdf). Even if they don't know of any research, I know that the project leaders would be keen on learning about anything you come up with. Charlie Lowe Department of Writing Grand Valley State University