In response to Nancy Baym's question regarding research on user complaints about "too much communication": Recently I did a cross-cultural study of attitudes towards mobile phones among university students in Sweden, the US, Italy, Japan, and Korea. One of the themes that surfaced over and again was how much users felt that communication via mobile phones was a double-edged sword: They both liked the fact they could reach others but felt trapped by the fact others could always reach them. Among the words of complaint were "addicted", "stressed", "chained" -- you get the idea. I've just finished a paper called "The Dark Side of Mobile Phones", in which I provide both quantitative and qualitative findings. If anyone is interested in the study, please contact me off-list. Best Naomi Naomi S. Baron Professor of Linguistics American University Washington, DC USA nbaron@american.edu