Dear colleagues, I am working on a paper on scalability issues in socio-technical systems. There is a large body of research on scalability in technical systems from computer scientists and software engineers, but unfortunately there seems to be much less material on scalability is socio-technical systems. I have found some useful material in the book "Socionics - Scalability of complex social systems" published by Springer LCNS and a discussion on the poor scalability of mobile communication systems in relation to social coordination by R.Ling in "The mobile connection" (Elsevier, 2004 p.77-78). Can anybody recommend additional resources on the topic? Thanks in advance for your replies. Giuseppe -------- Giuseppe Lugano Ph.d. Candidate, Human Dimensions Research Group University of Jyväskylä (Finland)