Hi, You may like to have a look at the course description, and syllabus, of Prof. Susan Herring in Indiana University, for her course titled "Content Analysis for the World Wide Web". Herring has been teaching it for a long time and she has been trying to develop methodologies for analyzing the WWW. The following article is her last written paper on the issue, as far as I know: Herring, S. C. (2007). Web(log) content analysis: Expanding the paradigm. Submitted to J. Hunsinger, M. Allen, & L. Klastrup (Eds.), The International Handbook of Internet Research. Springer Verlag. I hope that helps! Best, -Muhammad Laura B Nielsen <lbn4@georgetown.edu> wrote: Dear Colleagues, I am looking for reference material for use in my work at EPA. We are planning to launch a discussion board with a limited number of comment fields. But we also want to analyze discussion content in order to better understand the needs and interests of our customers--in particular those who come to EPA seeking environmental information. 1) Have any of you been teaching about content analysis methods lately? If so, what's your favorite reference? 2) Has anyone been working on content analysis of discussion boards as a research method? Laura B. Nielsen, Ph.D. Adjunct Professor of Public Policy Georgetown Public Policy Institute 3520 Prospect Street, Suite 308F Washington, DC 20007 WEB http://www.georgetown.edu/faculty/lbn4/ Program Analyst Environmental Analysis Division, MC 2842T Office of Information Analysis and Access Office of Environmental Information U.S. Environmental Protection Agency (202) 566-0621 _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/ -- Muhammad Abdul-Mageed, PhD Student Dept. of Linguistics, Indiana University, Bloomington, USA www.mumageed.blogspot.com --------------------------------- Be a better friend, newshound, and know-it-all with Yahoo! Mobile. Try it now.