European CSCW 2001 Workshop On Managing Tacit Knowledge Bonn, Germany, September 16, 2001 Call for Papers and Participation: http://www.unite-project.org/ecscw01-tkm/ Tacit Knowledge is an umbrella term covering the subtext of a conversation, the intuitions that are gained through experience, and the sense of competency one acquires by participating in communities of practice. Tacit knowledge plays a key role in the way people work, especially when collaborating with others. CSCW systems, by enabling collaboration between people who are separated geographically, introduce a new level of complexity. Members of the same team may work in contexts that vary dramatically in terms of environment, available tools, constraints, culture, values, initial assumptions, etc. In order to take tacit knowledge into account, a CSCW system needs to address two main issues: Acknowledge and model the role, importance, and variance of tacit knowledge among users, and Assist in the enrichment, maintenance, exchange, and use of tacit knowledge. The workshop will build upon discussions in previous CSCW and ECSCW conferences as well as the experiences of participants to elaborate on these challenges, present recent results, suggest new ways to address them, and propose future directions for research and standardization. We will discuss available and desired technologies, required organizational changes, the social implications of these changes as well as the cultural inhibitors and obstacles faced by organizations. The organizers are members of UNITE, a project aiming at creating a middleware for distributed teamwork. They represent a wide spectrum of expertise in the areas of CHI, design, knowledge management consulting, and organizational behavior. Organizing Committee Michal Jacovi, IBM Research Lab in Haifa, Israel, jacovi@il.ibm.com Amnon Ribak, IBM Research Lab in Haifa, Israel, ribak@il.ibm.com Andree Woodcock, School of Art and Design, Coventry University, UK, a.woodcock@coventry.ac.uk Program Committee Prof. John Mackenzie Owen, The University of Amsterdam, The Netherlands Dr. Christoph Meier, Fraunhofer-Institut fur Arbeitswirtschaft und Organisation, Germany Wendy A. Kellogg, IBM T.J. Watson Research Center, USA Marthe Brunsveld, Penta Scope, The Netherlands Shari Schneider, Ethnographer, Microsoft Corporation Further information Information on the workshop venue and local arrangements (hotel reservation etc.) as well as the sponsoring conference can be found at http://ecscw2001.gmd.de/ Additional information about the workshop is available at http://www.unite-project.org/ecscw01-tkm/. Questions can be sent directly to any of the organizers above. Submission Information: Send by email to Michal Jacovi: jacovi@il.ibm.com For presentation: a short personal synopsis detailing interest in the area, and a position paper indicating the chosen category (tutorial, research, demo, standards). Length of position paper: no more than 2000 words (HTML, Postscript, or PDF). For participation only: statement of interest (no more than 500 words). Important Dates: 14 May 2001 - Deadline for presentation submission 04 June 2001 - Acceptance notification 20 July 2001 - Camera-ready version of presentations 16 September 2001 - Workshop (in Bonn, Germany) 17-20 September 2001 - ECSCW Conference (in Bonn, Germany)