At PlatformCoop 2016 Kristy Milland, TurkerNation organizer, touched on this when talking Amazon Mechanical Turk working conditions. https://archive.org/download/platformcoop16/03_Worker's%20Voices%202%20-%20From%20Digital%20Worker%20Subsistence%20to%20Organized%20Resistance.mp4 3. Worker's Voices 2 - From Digital Worker Subsistence to Organized Resistance (19 mins) Kristy Milland, TurkerNation -- If Amazon Mechanical Turk (mTurk) were a boss, one would guess that it hated its employees. This has driven mTurk workers (Turkers) to fight back in a variety of ways, some of which may be useful to those fighting their own battles in other sectors. From rating customers to writing letters to awakening class consciousness to writing rules about what is ethical customer and platform behaviour, a variety of techniques are being tried in the attempt to make online work more bearable. A good work environment does not have to remain a dream, it can be something we realize together. I will take you from today’s mTurk to what online crowd platforms could be, so we can work together to fix the future of work. On Wed, Jan 11, 2017 at 8:20 PM, Sarah T. Roberts <sarah.roberts@ucla.edu> wrote:
Of potential interest to many on this list, I suspect -
An attorney in Washington state filed suit on behalf of two CCM workers who, he alleges, now suffer PTSD due to exposure to horrific content as an integral part of their employment at Microsoft. It is, to my knowledge, a first of its kind case - but likely not the last.
https://illusionofvolition.com/2017/01/11/microsoft-sued- by-commercial-content-moderators-ccm-in-first-of-its-kind-case/
—Sarah ---
S a r a h T. R o b e r t s, P h. D.
Assistant Professor University of California, Los Angeles Department of Information Studies Graduate School of Education & Information Studies https://is.gseis.ucla.edu/
Blogging periodically at http://illusionofvolition.com
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