I think, that the best book on content analysis is Content Analysis: An Introduction to Its Methodology by Klaus Krippendorff. Talking about discourse analysis of discussion boards - here is a course description, and syllabus, of Prof. Susan Herring: http://ella.slis.indiana.edu/~herring/web.syll.06.html Funny coincidence - yesterday I sent the same link to my tutor =) I hope it will be helpful. -----Original Message----- From: air-l-bounces@listserv.aoir.org [mailto:air-l-bounces@listserv.aoir.org] On Behalf Of Laura B Nielsen Sent: Wednesday, February 13, 2008 5:13 PM To: air-l@listserv.aoir.org Subject: [Air-L] Content Analysis for Web Discussion Boards Dear Colleagues, I am looking for reference material for use in my work at EPA. We are planning to launch a discussion board with a limited number of comment fields. But we also want to analyze discussion content in order to better understand the needs and interests of our customers--in particular those who come to EPA seeking environmental information. 1) Have any of you been teaching about content analysis methods lately? If so, what's your favorite reference? 2) Has anyone been working on content analysis of discussion boards as a research method? Laura B. Nielsen, Ph.D. Adjunct Professor of Public Policy Georgetown Public Policy Institute 3520 Prospect Street, Suite 308F Washington, DC 20007 WEB http://www.georgetown.edu/faculty/lbn4/ Program Analyst Environmental Analysis Division, MC 2842T Office of Information Analysis and Access Office of Environmental Information U.S. Environmental Protection Agency (202) 566-0621 _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/