*I think that one of the reasons that there is so much wasted space is that, through no fault of their own, people don't know their way around their email programs and thus don't know how powerful the reply features are.* i must admit that i was guilty of much unwanted quotation...but this was not because i used to include previous email messages through being unthinking but rather that when i am carrying on an email conversation or discussion (which i often do)...then my discussion is all in one document without my having to open several emails to see what went previously...then i can save the discussion in my files, and i work by deleting all but the most current message....i have never subscribed to any email list with the digest option.....and so was ignorant of the problems involved.........but.....i have learned from others experiences and am now much more careful about manually deleting annoying 'amounts of needless quotation' ...a question of email etiquette perhaps?? denise carter