On Feb 16, 2010, at 22:37 , Jean Burgess wrote:
However, the commercial imperatives of platform providers introduce genuinely new and difficult questions, precisely because their ways of engaging us as users, their regulatory mechanisms, their governance structures etc etc take little or no account of their role in producing public good.
Let's take that a step farther and look at how these new technologies are received and embraced by the masses. At times I really think humans are like magpies -- we are attracted to shiny objects and shall, after a cursory examination, incorporate said shiny objects into our daily life, families, communities, industries, and societies. Then -- and only then -- might we realize there may be any consequences we might not like. But by then, it's too late, we've grown accustomed to it, and so we shrug those concerns off (either intentionally or otherwise) as the "price of living in the Internet age" and carry on with our lives. Actually that's an interesting thing to ponder, come to think of it.....I see this within the information security realm all the time.
Where you say Google's "provision of "free" services makes it come to feel more like a public utility than a cutthroat commercial entity", I say it in some ways actually *is* a public utility. And in fact our participation via these platforms already includes the practices of citizenship.
I've had this thought for a while now. At what point does a Google or Akamai become a public utility? If Akamai goes down, what are the consequences for not only informaiton distribution for companies *and* government?
But then thirdly, just because I want to say it (and not necessarily to you personally), I must say as a cultural studies scholar I can't accept the false consciousness explanation for how Googlespacebooktube have come to be popular in the first place (we are seduced by the tools of our own enslavement which we misrecognise as agency - by which one must mean, *other* people suffer from this misrecognition). If we want to dream of alternatives, then we need to understand this too, not as seduction/manipulation, but in terms of an invitation to participate.
The invitation is made by making it free, fun, and viral. So folks flock like magpies toward it and then, as I said above, maybe realize too late they can't easily 'disconnect' without breaking their social ties in cyberspace, or at least making it more incovenient for others to include them in interaction via such services. As I said the other day, I have friends who would love me to be on Facebook because they end up emailing me photos of events and reunions. Sure, it's a PITA for them at times, and they may stop sending me updates......but since I've chosen not to participate, I will deal with the consequences of my decision. My social network is built, sustained, and coordinated on my terms, not through any one company. Ergo I am beholden to nobody's service. licensing, DRM, or proprietary API.[1] :) Christian makes some good points. Embracing the shiny is not a bad thing, we just need to recognize the potential consequences and not just the convenience. A common maxim in the commodities futures trading world is that "amateurs focus on how much they can make per trade; responsible professionals focus on what they might lose per trade." The same applies here on a variety of levels, I think. -rick [1] Though if the rumors of free Kindles for Amazon Prime customers is true, I'll let 'em send me one and will download a few books to play with the device. That said, I still prefer hard-copy that I 'own' and ones where nobody can observe from afar how many pages I read, when I read them, or if I skip a chapter. *g*