Dear AOIRs, My name is Michael Lee, I am a sociologist currently studying communication and software engineering in Costa Rica. In my thesis (communication) I am working with uses and gratifications approach to Facebook. One of my objectives it to try to identify uses related to political activity and convergence. This objective suggest an ethnographic approach. Question 1: I would like to know if there are software tools able to record the activity of 10 users that have agreed to let me follow their activity for one month. Even better if these tools were open source. I am also using Lime Survey so I have access to a server in case it is needed. Question 2: I am trying to find readings about best practices in online surveys. I have found advice in blogs and websites about completion time and number of items (1) but I would like to read a deeper analysis. (1) http://www.ccs.uottawa.ca/webmaster/voxco/best-practices.html http://www.constantcontact.com/aka/docs/pdf/Top10SurveyBestPractices.pdf Thanks a lot for any resource you could provide, Michael Lee. Communication Student University of Costa Rica www.ucr.ac.cr