For what it's worth, British Telecom has 1,500 Internet kiosks around the country (certainly many in London) http://www.btplc.com/Innovation/Mobility/booth/ and I believe they have been around for at least two years - I have to say I have never seen anyone use them... As for collaborative content, there were several attempts before Wikipedia's success including http://www.everything2.com/ (mentioned in the Emigh & Herring paper), http://www.nupedia.com/ and my personal favourite, http://www.bbc.co.uk/dna/h2g2/ (the BBC purchased and took over Douglas Adams' Hitchhikers Guide to the Galaxy collaborative encyclopedia which specialises in the quirky and is built around a community but is more explicitly hierarchical than the other efforts). David Brake, PhD researcher in Media and Communications, London School of Economics & Political Science http://www.lse.ac.uk/collections/media@lse/study/mPhilPhDMediaAndCommunicati... Also see http://davidbrake.org/ (home page) and http://blog.org/ (weblog) Author of Dealing With E-Mail - http://davidbrake.org/dealingwithemail/ gives ordering info and supplementary links