--------- Forwarded message ---------- Hi all, This is a very good example of internet use for an important topic-hearing impaired in Australia. Paul is well-informed in these matters. Thanks, Gene Gene Loeb, Ph.D. : Paul Budde <Paul@budde.com.au> Date: Mon, Oct 28, 2013 at 4:18 PM Subject: [ciresearchers] Captioned relay service for the hearing impaired To: ciresearchers@vancouvercommunity.net *Captioned relay service for the hearing impaired* The Telecommunications Universal Service Management Agency has launched a 24/7 captioned relay service for hearing-impaired Australians.**** ** ** The new captioned communications service – which is part of the National Relay Service – enables deaf or hearing-impaired Australians to speak directly to others using a landline or mobile and have those responses captioned by a relay operator using voice recognition software.**** ** ** The hearing-impaired person can view the captions – which come with just a 1-2 second delay over the web – via their smartphone/tablet or on a specially designed captioned telephony handset. Private operator AccessComm is offering limited numbers of landline handsets with built-in screens to display the captions.**** ** ** The new service follows the introduction of both an SMS relay service and a video relay service to the NRS in July.**** ** ** -- With Sincerest Best Wishes , Gene Gene Loeb, Ph.D.