Christine hi, Shame on me... I asked this question and compiling the responses to the list was lost in the shuffle while I waited for a response form someone that never got back to me. Sorry! Jim Jansen from Pen State offered this article of his and others- Jansen, B. J., Zhang, M, Sobel, K, and Chowdury, A (2009) *Twitter Power: Tweets as Electronic Word of Mouth*. *Journal of the American Society for Information Sciences and Technology*, 60(11), 2169–2188. http://ist.psu.edu/faculty_pages/jjansen/academic/jansen_twitter_electronic_... ( cut and paste into browser) Donna Bulford Mac.com offered a commercial tool: "in online marketing we use a tool that crawls the web and measures brand affinity and buzz...the tool is called radian 6. There are a few tools out there that measure this type of buzz...but not word of mouth really". Additional commercial tools I found are CoreMetrics, Social Mention, Alterian SM2, and 80legs, . The blog www.takemetoyourleader./com offers lists of tools for buzz tracking, website traffic etc. I suggest you look at the many free tools at http://wiki.digitalmethods.net/Dmi/WebHome Context Miner is developed at UNC Chapel Hill and also offered free. It crawls the web, blogs, YouTube, Flickr & Twitter, collects, analyzes and presents data and contextual information. I think I remember reading that it works well with the Public Comment Analysis Toolkit (PCAT http://pcat.qdap.net). Good luck, Hadas -- ****************************************************** Hadas Eyal PhD Candidate, Department of Communication Hebrew University, Jerusalem, Israel Cell: +972-54-5951050 On Sun, Mar 14, 2010 at 4:32 PM, Christine Greenhow <greenhow@umn.edu>wrote:
A colleague and I are looking into software packages to help with social media research.
Are you using or do you know of software that might work with analytic data from websites, look at social network membership, do thematic analysis of blogs, profiles or comments?
I quickly skimmed the archives but didn't see this question answered. Thanks for any and all recommendations!
Christine
*********************************************************************** Christine Greenhow, Ed.D. Institute for Advanced Studies University of Minnesota, Twin Cities Visiting Fellow (2009-2010 academic year), Information Society Project, Yale University Phone: 651-226-4015 greenhow@umn.edu Website http://www.cgreenhow.org/ *************************************************************************
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