[Air-L] unsubscribing help

Hey there, Can someone please help me in unsubscribing please? I have gone through the steps and yet I still am subscribed. I have done this 4 times now. I click the unsubscribe link at the bottom of the email that is sent to me, it takes me to a page and I click unsubscribe after putting in my email address. It notifies me that I will be receiving an email and to click the link in the email to confirm. I never receive the confirmation email and I have checked spam. What can I do please? Thank you, Angel