[Air-l] Interesting Article on eBay Community

Hi Everyone, I just came across an interesting article about eBay's Feedback System and the dynamics of the eBay community. A business-focused article, but one with some interesting insights into eBay's community. Here's the link: http://www.forbes.com/2007/01/02/ebay-smallbusiness-feedback-ent-sales-cx_al... All the best, Chris -- Chris Modzelewski Emerging Analysis Corporation