Dear Hamlet, Josh Bell, Alex Dent and Joel Kuipers have been studying smartphone repair for some time -- they have an edited book, The Linguistic and Material Intimacies of Cell Phones, an edited special issue of Anthropological Quarterly, and so on. Josh Bell has most of the articles on his Academia.edu page: https://si.academia.edu/JoshuaABell <https://si.academia.edu/JoshuaABell> Joel has a few others: https://gwu.academia.edu/JoelKuipers <https://gwu.academia.edu/JoelKuipers> There is a new special issue in New Media and Society on Storage and Saving -- https://journals.sagepub.com/toc/nmsa/23/4 <https://journals.sagepub.com/toc/nmsa/23/4> I co-authored an article with Amy Gonzales in the issue about how people living on the poverty line deal with the problems presented by the materiality of their devices while looking for jobs. Happy to send you a copy if you want. Best, Ilana On 7/16/2021 5:57 AM, Hamlet Lopez wrote:
Dear all,
I am looking for references on how users imagine the materiality of digital media technologies, how do they explain its possible malfunction and how they disseminate this knowledge in virtual communities. I would appreciate any suggestions in this regard, especially if they are from open access journals or books.
Sincerely thanks,