There were two terms listed so far, literacy and user experience. I'm suggesting to use "competency" instead. In order to use Internet technologies (competently), you have to have literacy, but go beyond literacy, which is too text-bound. And you have to go beyond mere experience as in, how long have you used it, and which of the following 5 things have you done. Competency really implies a much broader array of skills, knowledge, and even attitude. I also suggest adding technology-mediated communication. CMC as a termis really, in a way, not quite all-encompassing anymore. Some of my students read their email on their cell phones. No computer involved. Still mediated communication though. Technology-mediated communication. So, I suggest adding both terms individually, or at least together as technology-mediated (TMC) competence. If there is interest, I can provide a detailed discussion of how TMC competence has developed out of computer literacy. Ulla ---------------------------------------------------- Ulla Bunz Assistant Professor Department of Communication Rutgers University 4 Huntington Street New Brunswick, NJ 08901 Email: bunz@scils.rutgers.edu ----------------------------------------------------