Dear list-members As part of a ph.d.-project on information seeking and social interaction in an Internet context I am going to study/investigate why discussion forums, e.g on intranets, are not used as intended by the sw-developers and -suppliers. Does anyone know of similar work on this subject or could help with suggestions to relevant references or resources - I should be very pleased, Regards, Jette Hyldegård --------------------------------------------------------------------- Jette Hyldegård, Lektor, Cand.scient.bibl. Institut for Informationsstudier Danmarks Biblioteksskole Birketinget 6, 2300 Kbh. S. E-post: jh@db.dk Hjemmeside: www.db.dk/jh tlf. 3258 6066 Jette Hyldegård, Associate Professor, MLiSc Dept. of Information Studies Royal School of Library and Information Science Birketinget 6, DK - 2300 Kbh. S. E-mail: jh@db.dk Homepage: www.db.dk/jh Phone: +45 3258 6066