This is a very interesting service. I hope that you've engaged good counsel and/or have excellent business liability insurance -- aside from the data privacy issues raised by your activity, you appear to have massive copyright, trespass, and unauthorized access issues, across multiple jurisdictions. Lots of exposure, not easy to sort out the sources of liability. (And I'm not even going to mention all the ethical issues -- Charles Ess or somebody else can do that.) Should be plenty to keep you on your toes. Best of luck, Dan L. Burk Oppenheimer, Wolff & Donnelly Professor University of Minnesota Law School 229 19th Avenue South Minneapolis, MN 55455 USA *************************************** Voice: 612-626-8726 Fax: 612-625-2011 On 18 Jan 2004, Fernando Polo wrote:
Dear all,
Our company has recently launched a service to discover online consumer insights from discussions held in Internet (newsgroups, message boards, etc). We use our proprietary technology to crawl the web, store and text mine the contents, and visualise the outcome (everything in real-time), combined with analysis provided by a team of sociologists.
We have heard of some companies using ethnography and even netnography (or cyber ethnography), and we have gone through research by R. Kozinets, and some other forerunners, but I would appreciate very much if you can provide me with more case studies or citations of firms using this methodology.
If you want to receive more information about our service, just send me a mail.
Thank you all in advance. Fernando Polo
_____________________________ www.dicelared.com Tel/Fax +34 914 453 721 fernando.polo@dicelared.com _________________________
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