Dear all, I am preparing to write a paper about the effect of internet commerce on paper consumption in terms of sustainable development. As there has been a lot of debate on whether the internet decreased or increased paper consumption, for example, paperless office, online bill and payment, etc. I am interested in what factors contributed to the increase and what others to the decrease. Do you have any information, or can you provide any resource of the data showing the effect of internet on paper consumption? If there are any statistics of companies which saved the cost by, for example, making the customers move from the traditional paper bill to online bill, it would be great. It would be even greater if any analysis is available of what made or did not make it possible to save the cost in such a way. I need to understand why there are both success and failure in such cases. My focus is on how to decrease the paper consumption with internet, or, whether it is feasible or not. Thanks for your consideration. Sincerely, Hang Ryeol Na _________________________________________________________________ Discover the new Windows Vista http://search.msn.com/results.aspx?q=windows+vista&mkt=en-US&form=QBRE