Of possible interest. ---e ---------- Forwarded message ---------- Date: Thu, 10 Aug 2006 09:33:22 PDT From: Jim Thornton <jthornton@PARC.COM> Subject: ACM CHIMIT '07: CHI for Management of IT Hello, If you have studied social networks that relate to the management of computing systems, please consider writing up your discoveries for the new CHIMIT conference either as a paper (deadline in just a few weeks, sorry for the late notice) or a poster (deadline Oct 27). Please see the full call below for more information. CALL FOR PAPERS ACM CHIMIT '07: 1st ACM Symposium on Computer-Human Interaction for Management of Information Technology March 30-31, 2007 - Cambridge, MA, USA http://chimit.cs.tufts.edu Over the years, IT systems have become increasingly complex such that management is now a serious bottleneck to personal and organizational productivity. IT service delivery costs are now dominated by operating expenses, and end-user productivity suffers as a consequence. Simply put, we are at a turning point in IT: Further advances in technology, business efficiency, and growth require fundamentally new approaches to system design and management. Solutions will require a broad understanding of technology, people, organizations, and business. This symposium aims to bring together stakeholders, researchers, practitioners, and designers from diverse fields such as human-computer interaction, human factors, computer science, management science, social sciences, and service sciences, to identify issues, put forward a research agenda, and propose solutions. TOPICS Original contributions are sought broadly on workplace studies, processes and practices, organizational knowledge, models and metrics, design, experimental studies, tools, and automation approaches for IT management. More specifically topics of interest include but are not limited to: * Workspace Studies - Ethnographic studies of IT work in context - Patterns of work for various IT processes - Requirements for the design of new technologies - Issues related to new technology adoption - Role and forms of organization for effective work * Processes and Practices - Development and use of processes in IT - Best practices in problem solving strategies - Impact of business decisions on IT - Standards and guidelines of IT management - Experiences in policy development and use * Organizational Knowledge - Case studies and techniques for expertise-finding - Approaches to supporting communities of practice - Relationship computing and role management - Studies of collaboration and coordination - Knowledge management and training in IT * Models and Metrics - Models and metrics of key performance indicators - Quality analysis of models and metrics - Techniques for dynamic data collection - Development of early problem indicators * Design - Design of human-centered IT systems - Architectural considerations for user experience - Design methodologies for complexity and risk * Experimental Studies - Models of interaction with complex IT systems - Language in human-machine interaction - Evaluations of system management interfaces - Experiments on human error and attention - Cognitive issues in complex display design - Studies of decision-making for complex problems * Tools and Techniques - Interaction techniques for system management - Collaborative system administration workspaces - Visualizations of complex system behavior - Management tools for personal computing - Script and tool development environments * Automation - Automation/Policy languages - Human interfaces to automation - Policy-based interaction and control - Trust management in automation - Human-automation work division and redundancy - Agent-based automation and control SUBMISSION INSTRUCTIONS Papers must be in standard ACM two-column format and cannot exceed 10 pages in total length, including the abstract, figures and references, and must be formatted according to the detailed ACM SIG publication instructions. Posters must be in standard ACM two-column format and cannot exceed 2 pages in total length. Please visit the CHIMIT '07 web site for further information. IMPORTANT DATES September 1, 2006: Papers Submission October 13, 2006: Papers Notification October 27, 2006: Posters Submission November 17, 2006: Posters Notification GENERAL CHAIRS PROGRAM CHAIRS Alva Couch, Tufts Patricia Jones, NASA Ames Paul Maglio, IBM Eser Kandogan, IBM STEERING COMMITTEE John Bailey, IBM Tom Sheridan, MIT Stephen Barley, Stanford Ben Shneiderman, Maryland AEleen Frisch, Exponential Tony Temple, IBM David Woods, Ohio State PROGRAM COMMITTEE Ismail Ari, HP Labs Paul Luff, Kings College London Jim Barlow, NCSA Wayne Lutters, Maryland, BC David Blank-Edelman, Northeastern David Kaber, North Carolina State Jeannette Blomberg, IBM Emre Kiciman, Microsoft Geoff Bowker, Santa Clara Rob Kolstadt Mark Burgess, University College Oslo Luke Kowalski, Oracle Terrel Cox, Microsoft Hanan Lutfiyya, Western Ontario Catalina Danis, IBM Gloria Mark, UC, Irvine Mica Endsley, SA Technologies Mustapha Mouloua, UCF Christine Halverson, IBM Susan Leigh Star, Santa Clara Pam Hinds, Stanford Jim Thornton, PARC Erik Hollnagel, École des Mines de Paris TREASURER REGISTRATION CHAIR Asaf Degani, NASA Ames Chris Campbell, IBM PUBLICITY Jim Thornton, PARC