Hi Jonna, I also wrote a dissertation that had conflict as one of its cornerstones. One of my chapters was dedicated to examining online learning community conflict through the lens of activity theory. I'm working on turning it into a journal article now, in fact. Give me a shout if you're interested in seeing the chapter. Drew Ross On 3/24/07, Ellis Godard <egodard@csun.edu> wrote:
My doctoral study was an in-depth analysis of patterns of conflict online, including observations of five settings over a period of many years, surveys with over 100 participants, content analysis of 5,000 messages, and quantitative analysis of over 1.5 million messages. I'm looking for a book publisher, but the dissertation itself is in PDF format through at least one of the online sites selling dissertations.
But I don't know what you intend to mean by "naturally occurring". Is flaming somehow unnatural? Do you instead mean something about lower-intensity conflicts? Or possibly about a broader range of forms of handling conflicts? If the latter, see Donald Black's "Elementary Forms of Conflict Management".
-eg
-----Original Message----- From: air-l-bounces@listserv.aoir.org [mailto:air-l- bounces@listserv.aoir.org] On Behalf Of Jonna Ahti Sent: Tuesday, March 20, 2007 5:58 AM To: air-l@listserv.aoir.org Subject: [Air-l] naturally occurring conflicts?
Hi all, I'm writing my phD thesis on chat-room conflicts and I would be very pleased if you could guide me to some articles written about this subject. I'm a linguist and I will use conversation analysis and discourse analysis but I'm also interested in socio linguistic and socio psychological approach to the subject. I'm familiar with all classic books and articles but it has been hard to find any good texts on social+verbal conflicts on the net. Does someone know for example this: "Online Dispute Resolution: Resolving Conflicts in Cyberspace"? I would also like to point out that my aim is to study naturally occurring verbal conflicts/disputes in stead of flaming (which, of course, will be discussed in my work).
Thank you in advance!
Jonna Ahti
-- Ms. Jonna Ahti PhD student NORDICA - Department of Scandinavian Languages and Scandinavian Literature P.O.Box 24 00014 University of Helsinki Finland tel. +358-40-5625497 jonna.ahti@helsinki.fi
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