naturally occurring conflicts?
Hi all, I'm writing my phD thesis on chat-room conflicts and I would be very pleased if you could guide me to some articles written about this subject. I'm a linguist and I will use conversation analysis and discourse analysis but I'm also interested in socio linguistic and socio psychological approach to the subject. I'm familiar with all classic books and articles but it has been hard to find any good texts on social+verbal conflicts on the net. Does someone know for example this: "Online Dispute Resolution: Resolving Conflicts in Cyberspace"? I would also like to point out that my aim is to study naturally occurring verbal conflicts/disputes in stead of flaming (which, of course, will be discussed in my work). Thank you in advance! Jonna Ahti -- Ms. Jonna Ahti PhD student NORDICA - Department of Scandinavian Languages and Scandinavian Literature P.O.Box 24 00014 University of Helsinki Finland tel. +358-40-5625497 jonna.ahti@helsinki.fi
I, too, am quite interested in this topic. I have not encountered much on the topic of online disputes in chat rooms. Most of the work I've seen focuses on dyadic interaction in conversation analysis. I'm currently working on a manuscript analyzing disagreement in online spaces (although not open chat rooms at the moment - but that's where I started). I presented a paper a few moons ago at AoIR on a failed attempt to try to analyze aspects of online, political chat, including disagreement. If that's of interest, I can see if I can dig it up. I had used Searle's Speech Act theory as a basis for developing a content analytic scheme (the counting sort), and found it quite unsatisfying. I've since tabled that puzzle, but I would quite like to hear more about what you're doing. I'd also be eager to hear if others are looking at conflict online and what they're finding. Best, ~Jenny
Hi all, I'm writing my phD thesis on chat-room conflicts and I would be very pleased if you could guide me to some articles written about this subject. I'm a linguist and I will use conversation analysis and discourse analysis but I'm also interested in socio linguistic and socio psychological approach to the subject. I'm familiar with all classic books and articles but it has been hard to find any good texts on social+verbal conflicts on the net. Does someone know for example this: "Online Dispute Resolution: Resolving Conflicts in Cyberspace"? I would also like to point out that my aim is to study naturally occurring verbal conflicts/disputes in stead of flaming (which, of course, will be discussed in my work).
Thank you in advance!
Jonna Ahti
-- Ms. Jonna Ahti PhD student NORDICA - Department of Scandinavian Languages and Scandinavian Literature P.O.Box 24 00014 University of Helsinki Finland tel. +358-40-5625497 jonna.ahti@helsinki.fi
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-- Assistant Professor Department of Communication, SS 340 University at Albany, SUNY 1400 Washington Ave. Albany, NY 12222 518-442-4873 jstromer@albany.edu http://www.albany.edu/~jstromer
Hi I have looked at conflict and its resolution in the context of a private women-only mailing list. This is covered in Chapter 4 of my book. Reference as follows: Bury, R. (2005) Cyberspaces of their own: Female fandoms online. New York: Peter Lang Hope this is helpful Rhiannon Rhiannon Bury Assistant Professor and Interim Director Women's Studies University of Waterloo rbury@uwaterloo.ca Jennifer Stromer-Galley wrote:
I, too, am quite interested in this topic. I have not encountered much on the topic of online disputes in chat rooms. Most of the work I've seen focuses on dyadic interaction in conversation analysis.
I'm currently working on a manuscript analyzing disagreement in online spaces (although not open chat rooms at the moment - but that's where I started). I presented a paper a few moons ago at AoIR on a failed attempt to try to analyze aspects of online, political chat, including disagreement. If that's of interest, I can see if I can dig it up. I had used Searle's Speech Act theory as a basis for developing a content analytic scheme (the counting sort), and found it quite unsatisfying. I've since tabled that puzzle, but I would quite like to hear more about what you're doing.
I'd also be eager to hear if others are looking at conflict online and what they're finding.
Best, ~Jenny
Hi all, I'm writing my phD thesis on chat-room conflicts and I would be very pleased if you could guide me to some articles written about this subject. I'm a linguist and I will use conversation analysis and discourse analysis but I'm also interested in socio linguistic and socio psychological approach to the subject. I'm familiar with all classic books and articles but it has been hard to find any good texts on social+verbal conflicts on the net. Does someone know for example this: "Online Dispute Resolution: Resolving Conflicts in Cyberspace"? I would also like to point out that my aim is to study naturally occurring verbal conflicts/disputes in stead of flaming (which, of course, will be discussed in my work).
Thank you in advance!
Jonna Ahti
-- Ms. Jonna Ahti PhD student NORDICA - Department of Scandinavian Languages and Scandinavian Literature P.O.Box 24 00014 University of Helsinki Finland tel. +358-40-5625497 jonna.ahti@helsinki.fi
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Hi Jonna, My Ph.D. dissertation examines online chat conflict. It is called Virtual Trouble: Negotiating Access in Online Communities. It has a chapter specifically on opposition and argument. It used a combination of conversation anlaysis and ethnographic methods. Best, Patricia G. Lange, Ph.D. Postdoctoral Fellow Annenberg Center for Communication University of California --- Jonna Ahti <jonna.ahti@helsinki.fi> wrote:
Hi all, I'm writing my phD thesis on chat-room conflicts and I would be very pleased if you could guide me to some articles written about this subject. I'm a linguist and I will use conversation analysis and discourse analysis but I'm also interested in socio linguistic and socio psychological approach to the subject. I'm familiar with all classic books and articles but it has been hard to find any good texts on social+verbal conflicts on the net. Does someone know for example this: "Online Dispute Resolution: Resolving Conflicts in Cyberspace"? I would also like to point out that my aim is to study naturally occurring verbal conflicts/disputes in stead of flaming (which, of course, will be discussed in my work).
Thank you in advance!
Jonna Ahti
-- Ms. Jonna Ahti PhD student NORDICA - Department of Scandinavian Languages and Scandinavian Literature P.O.Box 24 00014 University of Helsinki Finland tel. +358-40-5625497 jonna.ahti@helsinki.fi
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Hello Johna, Maybe my message is off topic but I've done my Masters about Video-chat users and interpersonal interaction inside and outside the chat-rooms, trying to analyze some of its aspects (from the behavioral and technological point of view) showing how users 'interact' among them and with the medium itself. Even though my research does not deal directly with conflict resolution it may (or may not) be useful for you in other stances, specially if you are writing about technology mediated communication. Please, let me know if you are interested and I can send you an PDF copy of my unpublished thesis. My best and good luck, Aristides Emmanuel Pereira, M.A. Int. Cultural Studies PhD Candidate Department of Multi-Cultural Societies Graduate School of International Cultural Studies Tohoku University Kawauchi, Aoba-ku, Sendai-shi 980-8576 JAPAN www.bleepsblops.com Tel. +81-90-6255-2095 ************************************************************************
From: Jonna Ahti <jonna.ahti@helsinki.fi> Reply-To: air-l@listserv.aoir.org To: air-l@listserv.aoir.org Subject: [Air-l] naturally occurring conflicts? Date: Tue, 20 Mar 2007 14:58:03 +0200
Hi all, I'm writing my phD thesis on chat-room conflicts and I would be very pleased if you could guide me to some articles written about this subject. I'm a linguist and I will use conversation analysis and discourse analysis but I'm also interested in socio linguistic and socio psychological approach to the subject. I'm familiar with all classic books and articles but it has been hard to find any good texts on social+verbal conflicts on the net. Does someone know for example this: "Online Dispute Resolution: Resolving Conflicts in Cyberspace"? I would also like to point out that my aim is to study naturally occurring verbal conflicts/disputes in stead of flaming (which, of course, will be discussed in my work).
Thank you in advance!
Jonna Ahti
-- Ms. Jonna Ahti PhD student NORDICA - Department of Scandinavian Languages and Scandinavian Literature P.O.Box 24 00014 University of Helsinki Finland tel. +358-40-5625497 jonna.ahti@helsinki.fi
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hi aristides! i am interested to know about your study among video-chat users. presently, i am doing a study on audio-visual and textual representations of masculinities among self-ascribed men in chatrooms. i believe your work would be a helpful reference. if it's not much bother, please send me a copy of it. thanks! alvin concha davao city, philippines +639174004945 Aristides Emmanuel Pereira <aristides_pereira@msn.com> wrote: Hello Johna, Maybe my message is off topic but I've done my Masters about Video-chat users and interpersonal interaction inside and outside the chat-rooms, trying to analyze some of its aspects (from the behavioral and technological point of view) showing how users 'interact' among them and with the medium itself. Even though my research does not deal directly with conflict resolution it may (or may not) be useful for you in other stances, specially if you are writing about technology mediated communication. Please, let me know if you are interested and I can send you an PDF copy of my unpublished thesis. My best and good luck, Aristides Emmanuel Pereira, M.A. Int. Cultural Studies PhD Candidate Department of Multi-Cultural Societies Graduate School of International Cultural Studies Tohoku University Kawauchi, Aoba-ku, Sendai-shi 980-8576 JAPAN www.bleepsblops.com Tel. +81-90-6255-2095 ************************************************************************
From: Jonna Ahti Reply-To: air-l@listserv.aoir.org To: air-l@listserv.aoir.org Subject: [Air-l] naturally occurring conflicts? Date: Tue, 20 Mar 2007 14:58:03 +0200
Hi all, I'm writing my phD thesis on chat-room conflicts and I would be very pleased if you could guide me to some articles written about this subject. I'm a linguist and I will use conversation analysis and discourse analysis but I'm also interested in socio linguistic and socio psychological approach to the subject. I'm familiar with all classic books and articles but it has been hard to find any good texts on social+verbal conflicts on the net. Does someone know for example this: "Online Dispute Resolution: Resolving Conflicts in Cyberspace"? I would also like to point out that my aim is to study naturally occurring verbal conflicts/disputes in stead of flaming (which, of course, will be discussed in my work).
Thank you in advance!
Jonna Ahti
-- Ms. Jonna Ahti PhD student NORDICA - Department of Scandinavian Languages and Scandinavian Literature P.O.Box 24 00014 University of Helsinki Finland tel. +358-40-5625497 jonna.ahti@helsinki.fi
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Hollins University. One Year Position, Rhetoric & Interpersonal Communication to begin August 2007. 2/2 course load plus administrative duties. Teach public speaking, other rhetoric course(s), interpersonal and/or group communication; administer oral communication across the curriculum program (present at workshops for faculty who teach oral comm. courses; review course proposals; assess student presentations, etc.). Teaching experience and A.B.D. status or Ph.D. required. Submit C.V, cover letter and three letters of recommendation by April 2 via US Mail, Fax or as Microsoft word e-mail attachments to: Christopher J. Richter Chair, Communication Studies Hollins University P.O. Box 9652 Roanoke VA, 24020 Tel. 5403626358 Fax 5403626286 e-mail crichter@hollins.edu Hollins University (www.hollins.edu), a women's undergraduate liberal arts institution with coeducational graduate programs, is located in a growing, metropolitan area in southwest Virginia, close to the Appalachian Trail and the Blue Ridge Parkway. Hollins is an Equal Opportunity Employer and encourages diversity within its community.
Hello Alvin, Would you mind if I send you an PDF file (or a link to download it)? However, let me know if you prefer to receive a hard-copy, I can manage to print and send it in a couple of days, it will probably take a little longer than the PDF file. :-) Hope to hearing from you, Aristides Emmanuel Pereira, M.A. Int. Cultural Studies PhD Candidate Department of Multi-Cultural Societies Graduate School of International Cultural Studies Tohoku University Kawauchi, Aoba-ku, Sendai-shi 980-8576 JAPAN www.bleepsblops.com Tel. +81-90-6255-2095 ************************************************************************
From: Alvin Concha <alvinconcha@yahoo.com> Reply-To: air-l@listserv.aoir.org To: air-l@listserv.aoir.org Subject: Re: [Air-l] naturally occurring conflicts? Date: Tue, 20 Mar 2007 11:08:03 -0700 (PDT)
hi aristides! i am interested to know about your study among video-chat users. presently, i am doing a study on audio-visual and textual representations of masculinities among self-ascribed men in chatrooms. i believe your work would be a helpful reference. if it's not much bother, please send me a copy of it. thanks!
alvin concha davao city, philippines +639174004945
Aristides Emmanuel Pereira <aristides_pereira@msn.com> wrote: Hello Johna,
Maybe my message is off topic but I've done my Masters about Video-chat users and interpersonal interaction inside and outside the chat-rooms, trying to analyze some of its aspects (from the behavioral and technological point of view) showing how users 'interact' among them and with the medium itself.
Even though my research does not deal directly with conflict resolution it may (or may not) be useful for you in other stances, specially if you are writing about technology mediated communication. Please, let me know if you are interested and I can send you an PDF copy of my unpublished thesis.
My best and good luck,
Aristides Emmanuel Pereira, M.A. Int. Cultural Studies PhD Candidate Department of Multi-Cultural Societies Graduate School of International Cultural Studies Tohoku University Kawauchi, Aoba-ku, Sendai-shi 980-8576 JAPAN www.bleepsblops.com Tel. +81-90-6255-2095 ************************************************************************
From: Jonna Ahti Reply-To: air-l@listserv.aoir.org To: air-l@listserv.aoir.org Subject: [Air-l] naturally occurring conflicts? Date: Tue, 20 Mar 2007 14:58:03 +0200
Hi all, I'm writing my phD thesis on chat-room conflicts and I would be very pleased if you could guide me to some articles written about this subject. I'm a linguist and I will use conversation analysis and discourse analysis but I'm also interested in socio linguistic and socio psychological approach to the subject. I'm familiar with all classic books and articles but it has been hard to find any good texts on social+verbal conflicts on the net. Does someone know for example this: "Online Dispute Resolution: Resolving Conflicts in Cyberspace"? I would also like to point out that my aim is to study naturally occurring verbal conflicts/disputes in stead of flaming (which, of course, will be discussed in my work).
Thank you in advance!
Jonna Ahti
-- Ms. Jonna Ahti PhD student NORDICA - Department of Scandinavian Languages and Scandinavian Literature P.O.Box 24 00014 University of Helsinki Finland tel. +358-40-5625497 jonna.ahti@helsinki.fi
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My doctoral study was an in-depth analysis of patterns of conflict online, including observations of five settings over a period of many years, surveys with over 100 participants, content analysis of 5,000 messages, and quantitative analysis of over 1.5 million messages. I'm looking for a book publisher, but the dissertation itself is in PDF format through at least one of the online sites selling dissertations. But I don't know what you intend to mean by "naturally occurring". Is flaming somehow unnatural? Do you instead mean something about lower-intensity conflicts? Or possibly about a broader range of forms of handling conflicts? If the latter, see Donald Black's "Elementary Forms of Conflict Management". -eg
-----Original Message----- From: air-l-bounces@listserv.aoir.org [mailto:air-l- bounces@listserv.aoir.org] On Behalf Of Jonna Ahti Sent: Tuesday, March 20, 2007 5:58 AM To: air-l@listserv.aoir.org Subject: [Air-l] naturally occurring conflicts?
Hi all, I'm writing my phD thesis on chat-room conflicts and I would be very pleased if you could guide me to some articles written about this subject. I'm a linguist and I will use conversation analysis and discourse analysis but I'm also interested in socio linguistic and socio psychological approach to the subject. I'm familiar with all classic books and articles but it has been hard to find any good texts on social+verbal conflicts on the net. Does someone know for example this: "Online Dispute Resolution: Resolving Conflicts in Cyberspace"? I would also like to point out that my aim is to study naturally occurring verbal conflicts/disputes in stead of flaming (which, of course, will be discussed in my work).
Thank you in advance!
Jonna Ahti
-- Ms. Jonna Ahti PhD student NORDICA - Department of Scandinavian Languages and Scandinavian Literature P.O.Box 24 00014 University of Helsinki Finland tel. +358-40-5625497 jonna.ahti@helsinki.fi
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Hi Jonna, I also wrote a dissertation that had conflict as one of its cornerstones. One of my chapters was dedicated to examining online learning community conflict through the lens of activity theory. I'm working on turning it into a journal article now, in fact. Give me a shout if you're interested in seeing the chapter. Drew Ross On 3/24/07, Ellis Godard <egodard@csun.edu> wrote:
My doctoral study was an in-depth analysis of patterns of conflict online, including observations of five settings over a period of many years, surveys with over 100 participants, content analysis of 5,000 messages, and quantitative analysis of over 1.5 million messages. I'm looking for a book publisher, but the dissertation itself is in PDF format through at least one of the online sites selling dissertations.
But I don't know what you intend to mean by "naturally occurring". Is flaming somehow unnatural? Do you instead mean something about lower-intensity conflicts? Or possibly about a broader range of forms of handling conflicts? If the latter, see Donald Black's "Elementary Forms of Conflict Management".
-eg
-----Original Message----- From: air-l-bounces@listserv.aoir.org [mailto:air-l- bounces@listserv.aoir.org] On Behalf Of Jonna Ahti Sent: Tuesday, March 20, 2007 5:58 AM To: air-l@listserv.aoir.org Subject: [Air-l] naturally occurring conflicts?
Hi all, I'm writing my phD thesis on chat-room conflicts and I would be very pleased if you could guide me to some articles written about this subject. I'm a linguist and I will use conversation analysis and discourse analysis but I'm also interested in socio linguistic and socio psychological approach to the subject. I'm familiar with all classic books and articles but it has been hard to find any good texts on social+verbal conflicts on the net. Does someone know for example this: "Online Dispute Resolution: Resolving Conflicts in Cyberspace"? I would also like to point out that my aim is to study naturally occurring verbal conflicts/disputes in stead of flaming (which, of course, will be discussed in my work).
Thank you in advance!
Jonna Ahti
-- Ms. Jonna Ahti PhD student NORDICA - Department of Scandinavian Languages and Scandinavian Literature P.O.Box 24 00014 University of Helsinki Finland tel. +358-40-5625497 jonna.ahti@helsinki.fi
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Hi Jonna :) I was interested to see your query about literature regarding chat-room conflicts. My own doctoral research was inspired by experiences I had with chat-room conflicts on IRC (Internet Relay Chat), although I dealt with the topic more broadly in the dissertation I completed in 2001, "Misbehavior in Cyber Places: The Regulation of Online Conduct in Virtual Communities on the Internet." Although I haven't published a book on this research, my dissertation is available from UMI in both printed and electronic form (PDF file) at http://wwwlib.umi.com/dissertations/fullcit/3022160 I can provide further details (abstract, table of contents) if you contact me off list. Kind regards, Janet Janet Sternberg, Ph.D. Assistant Professor and Associate Chair Department of Communication and Media Studies Fordham University Bronx, NY 10458-9993 USA 718-817-4855 voice | 718-817-4868 fax netberg@compuserve.com Jonna Ahti wrote:
Hi all, I'm writing my phD thesis on chat-room conflicts and I would be very pleased if you could guide me to some articles written about this subject. I'm a linguist and I will use conversation analysis and discourse analysis but I'm also interested in socio linguistic and socio psychological approach to the subject. I'm familiar with all classic books and articles but it has been hard to find any good texts on social+verbal conflicts on the net. Does someone know for example this: "Online Dispute Resolution: Resolving Conflicts in Cyberspace"? I would also like to point out that my aim is to study naturally occurring verbal conflicts/disputes in stead of flaming (which, of course, will be discussed in my work).
Thank you in advance!
Jonna Ahti
participants (10)
-
Alvin Concha -
Aristides Emmanuel Pereira -
Christopher J. Richter -
Drew Ross -
Ellis Godard -
J Sternberg -
Jennifer Stromer-Galley -
Jonna Ahti -
Patricia Lange -
Rhiannon Bury