I work specifically with journalists and media organizations dealing with social strategies and online abuse: www.TrollBusters.com. Michelle Ferrier “We do not need magic to change the world, we carry all the power we need inside ourselves already: we have the power to imagine better.” ― J.K. Rowling Michelle P Ferrier, Ph.D. Dean, School of Journalism & Graphic Communication Florida Agricultural & Mechanical University T: 850-599-3379 Michelle.ferrier@famu.edu Twitter: @mediaghosts Founder, Troll-Busters.com <http://www.troll-busters.com/> Principal Investigator, The Media Deserts Project (www.mediadeserts.com <http://www.mediadeserts.com>) Project Director: The Media Seeds Project (ZipIt.News <http://www.zipit.news/>) 2018 Innovative Journalism Educator (MediaShift <http://mediashift.org/2018/01/edshift20-honoring-innovative-journalism-educators-2017/>) On 12/5/18, 9:19 AM, "Air-L on behalf of Alisha D Karabinus" <air-l-bounces@listserv.aoir.org on behalf of akarabin@purdue.edu> wrote: Michael Trice has done some great work on onboarding strategies and documentation practices with GamerGate, as organized use. Alisha Karabinus Assistant Director, Introductory Composition PhD Candidate, Rhetoric & Composition Purdue University On Wed, Dec 5, 2018 at 8:57 AM Paulo Ferreira via Air-L <air-l@listserv.aoir.org<mailto:air-l@listserv.aoir.org>> wrote: Dear all, Good morning (if the case) I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels. Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira -- [image: MKT-d] <http://www.ulusofona.pt/pos-graduacoes/marketing-digital?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=mkt-d> <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> [image: ULHT] <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> *Paulo Ferreira* WebDesigner / Professor Assistente SEO / Coordenação Executiva da Pós-Graduação em Marketing Digital Coordenação Executiva da Pós-Graduação em E-Commerce *Universidade Lusófona* Campo Grande, 376 1749-024 Lisboa - Portugal Telf. 217 515 500 - ext: 559 Tlm: 965 072 889 paulo.ferreira@ulusofona.pt<mailto:paulo.ferreira@ulusofona.pt> <email@ulusofona.pt<mailto:email@ulusofona.pt>> www.ulusofona.pt<http://www.ulusofona.pt> pos-graduacao/marketing-digital <http://www.ulusofona.pt/pos-graduacoes/marketing-digital> [image: FB] <http://pt-br.facebook.com/u.lusofona> [image: TW] <http://twitter.com/ulusofona> [image: IN] <http://www.linkedin.com/company/universidade-lusofona> [image: IN] <https://plus.google.com/u/0/b/108234040426606122498/+universidadelusofona/posts> _______________________________________________ The Air-L@listserv.aoir.org<mailto:Air-L@listserv.aoir.org> mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/ _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/