Social Media Organizational Strategies
Dear all, Good morning (if the case) I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels. Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira -- [image: MKT-d] <http://www.ulusofona.pt/pos-graduacoes/marketing-digital?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=mkt-d> <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> [image: ULHT] <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> *Paulo Ferreira* WebDesigner / Professor Assistente SEO / Coordenação Executiva da Pós-Graduação em Marketing Digital Coordenação Executiva da Pós-Graduação em E-Commerce *Universidade Lusófona* Campo Grande, 376 1749-024 Lisboa - Portugal Telf. 217 515 500 - ext: 559 Tlm: 965 072 889 paulo.ferreira@ulusofona.pt <email@ulusofona.pt> www.ulusofona.pt pos-graduacao/marketing-digital <http://www.ulusofona.pt/pos-graduacoes/marketing-digital> [image: FB] <http://pt-br.facebook.com/u.lusofona> [image: TW] <http://twitter.com/ulusofona> [image: IN] <http://www.linkedin.com/company/universidade-lusofona> [image: IN] <https://plus.google.com/u/0/b/108234040426606122498/+universidadelusofona/posts>
Are you dealing with a particular subset of organizations? Also take a look at https://www.sciencedirect.com/science/article/pii/S0007681311000061 It's a great conceptual model for organizing one's thinking about social media use and the goals of such use. Good luck, LG _________________________________________ Lauri Goldkind, PhD ~ Visiting Research Fellow ~ UN University Computers + Society Associate Professor, Graduate School of Social Service, Fordham http://www.laurigoldkind.net/ The future is always beginning now. Strand, M. 1934 - 2014 ☆.。.:*・°☆ Less bitter more glitter ☆.。.:*・°☆ On Wed, Dec 5, 2018 at 8:57 AM Paulo Ferreira via Air-L < air-l@listserv.aoir.org> wrote:
Dear all, Good morning (if the case)
I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels.
Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira
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*Paulo Ferreira* WebDesigner / Professor Assistente SEO / Coordenação Executiva da Pós-Graduação em Marketing Digital Coordenação Executiva da Pós-Graduação em E-Commerce *Universidade Lusófona* Campo Grande, 376 1749-024 Lisboa - Portugal Telf. 217 515 500 - ext: 559 Tlm: 965 072 889 paulo.ferreira@ulusofona.pt <email@ulusofona.pt> www.ulusofona.pt pos-graduacao/marketing-digital < https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ulusofona.pt_pos-2Dg...
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Michael Trice has done some great work on onboarding strategies and documentation practices with GamerGate, as organized use. Alisha Karabinus Assistant Director, Introductory Composition PhD Candidate, Rhetoric & Composition Purdue University On Wed, Dec 5, 2018 at 8:57 AM Paulo Ferreira via Air-L <air-l@listserv.aoir.org<mailto:air-l@listserv.aoir.org>> wrote: Dear all, Good morning (if the case) I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels. Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira -- [image: MKT-d] <http://www.ulusofona.pt/pos-graduacoes/marketing-digital?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=mkt-d> <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> [image: ULHT] <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> *Paulo Ferreira* WebDesigner / Professor Assistente SEO / Coordenação Executiva da Pós-Graduação em Marketing Digital Coordenação Executiva da Pós-Graduação em E-Commerce *Universidade Lusófona* Campo Grande, 376 1749-024 Lisboa - Portugal Telf. 217 515 500 - ext: 559 Tlm: 965 072 889 paulo.ferreira@ulusofona.pt<mailto:paulo.ferreira@ulusofona.pt> <email@ulusofona.pt<mailto:email@ulusofona.pt>> www.ulusofona.pt<http://www.ulusofona.pt> pos-graduacao/marketing-digital <http://www.ulusofona.pt/pos-graduacoes/marketing-digital> [image: FB] <http://pt-br.facebook.com/u.lusofona> [image: TW] <http://twitter.com/ulusofona> [image: IN] <http://www.linkedin.com/company/universidade-lusofona> [image: IN] <https://plus.google.com/u/0/b/108234040426606122498/+universidadelusofona/posts> _______________________________________________ The Air-L@listserv.aoir.org<mailto:Air-L@listserv.aoir.org> mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/
Paulo, These papers below might help your student and point to other work at the organizational level: Banghart, S., Etter, M., & Stohl, C. (2018). Organizational Boundary Regulation Through Social Media Policies. Management Communication Quarterly, 32(3), 337-373. doi:10.1177/0893318918766405 Hogberg, K. (2018). Organizational Social Media: A Literature Review and Research Agenda. Paper presented at the 51st Hawaii International Conference on System Sciences, Hawaii Leonardi, P. M., & Vaast, E. (2017). Social Media and their Affordances for Organizing: A Review and Agenda for Research. Academy of Management Annals, 11(1), 150-188. Research on outcomes of social media use for employees and interpersonal relationships at the workplace might also be relevant: Ali-Hassan, H., Nevo, D., & Wade, M. (2015). Linking dimensions of social media use to job performance: The role of social capital. Journal of Strategic Information Systems, 24(2), 65-89. Archer-Brown, C., Marder, B., Calvard, T., & Kowalski, T. (2018). Hybrid social media: employees’ use of a boundary-spanning technology. New Technology, Work and Employment, 33(1), 74-93. Batenburg, A., & Bartels, J. (2017). Keeping up online appearances: How self-disclosure on Facebook affects perceived respect and likability in the professional context. Computers In Human Behavior, 74, 265-276. Bucher, E., Fieseler, C., & Suphan, A. (2013). The stress potential of social media in the workplace. Information, Communication & Society, 16(10), 1639-1667. Fieseler, C., Meckel, M., & Ranzini, G. (2015). Professional Personae - How Organizational Identification Shapes Online Identity in the Workplace. Journal Of Computer-Mediated Communication, 20(2), 153-170. doi:10.1111/jcc4.12103 Landers, R. N., & Callan, R. C. (2014). Validation of the beneficial and harmful work-related social media behavioral taxonomies: Development of the work-related social media questionnaire. Social Science Computer Review, 32(5), 628-646. Ollier-Malaterre, A., & Luneau-de Serre, K. (2018). Connecting with Coworkers on Social Network Sites: Strategies, Social Norms and Outcomes on Work Relationships. Paper presented at the Hawaii International Conference on Systems Sciences (HICSS) Ollier-Malaterre, A., Rothbard, N. P., & Berg, J. M. (2013). When worlds collide in cyberspace: How boundary work in online social networks impacts professional relationships. Academy of Management Review, 38(4), 645-659. Schmidt, G., Lelchook, A., & Martin, J. (2016). The relationship between social media co-worker connections and work-related attitudes. Computers In Human Behavior, 55, 439-445. van Puijenbroek, T., Poell, V., Timmerman, R., & Kroon, B. (2014). The effect of social media use on work-related learning. Journal of Computer Assisted Learning, 30(2), 159-172. van Zoonen, W., & Rice, R. E. (2017). Paradoxical implications of personal social media use for work. New Technology, Work and Employment, 32, 228-246. Best of luck with this research, Ariane Ariane Ollier-Malaterre Université du Québec à Montréal (UQAM) https://www.researchgate.net/profile/Ariane_Ollier-Malaterre -----Message d'origine----- De : Air-L [mailto:air-l-bounces@listserv.aoir.org] De la part de Alisha D Karabinus Envoyé : 5 décembre 2018 09:19 À : Air-L@listserv.aoir.org Objet : Re: [Air-L] Social Media Organizational Strategies Michael Trice has done some great work on onboarding strategies and documentation practices with GamerGate, as organized use. Alisha Karabinus Assistant Director, Introductory Composition PhD Candidate, Rhetoric & Composition Purdue University On Wed, Dec 5, 2018 at 8:57 AM Paulo Ferreira via Air-L <air-l@listserv.aoir.org<mailto:air-l@listserv.aoir.org>> wrote: Dear all, Good morning (if the case) I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels. Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira -- [image: MKT-d] <http://www.ulusofona.pt/pos-graduacoes/marketing-digital?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=mkt-d> <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> [image: ULHT] <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> *Paulo Ferreira* WebDesigner / Professor Assistente SEO / Coordenação Executiva da Pós-Graduação em Marketing Digital Coordenação Executiva da Pós-Graduação em E-Commerce *Universidade Lusófona* Campo Grande, 376 1749-024 Lisboa - Portugal Telf. 217 515 500 - ext: 559 Tlm: 965 072 889 paulo.ferreira@ulusofona.pt<mailto:paulo.ferreira@ulusofona.pt> <email@ulusofona.pt<mailto:email@ulusofona.pt>> www.ulusofona.pt<http://www.ulusofona.pt> pos-graduacao/marketing-digital <http://www.ulusofona.pt/pos-graduacoes/marketing-digital> [image: FB] <http://pt-br.facebook.com/u.lusofona> [image: TW] <http://twitter.com/ulusofona> [image: IN] <http://www.linkedin.com/company/universidade-lusofona> [image: IN] <https://plus.google.com/u/0/b/108234040426606122498/+universidadelusofona/posts> _______________________________________________ The Air-L@listserv.aoir.org<mailto:Air-L@listserv.aoir.org> mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/ _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/
You might find our paper relevant: Lazar, T., Ribak, R., & Davidson, R. (2018). Mobile social media as platforms in workers’ unionization. Information, Communication & Society, 1-17. -----Original Message----- From: Air-L <air-l-bounces@listserv.aoir.org> On Behalf Of Ollier Malaterre, Ariane Sent: Wednesday, December 05, 2018 5:28 PM To: Air-L@listserv.aoir.org Subject: Re: [Air-L] Social Media Organizational Strategies Paulo, These papers below might help your student and point to other work at the organizational level: Banghart, S., Etter, M., & Stohl, C. (2018). Organizational Boundary Regulation Through Social Media Policies. Management Communication Quarterly, 32(3), 337-373. doi:10.1177/0893318918766405 Hogberg, K. (2018). Organizational Social Media: A Literature Review and Research Agenda. Paper presented at the 51st Hawaii International Conference on System Sciences, Hawaii Leonardi, P. M., & Vaast, E. (2017). Social Media and their Affordances for Organizing: A Review and Agenda for Research. Academy of Management Annals, 11(1), 150-188. Research on outcomes of social media use for employees and interpersonal relationships at the workplace might also be relevant: Ali-Hassan, H., Nevo, D., & Wade, M. (2015). Linking dimensions of social media use to job performance: The role of social capital. Journal of Strategic Information Systems, 24(2), 65-89. Archer-Brown, C., Marder, B., Calvard, T., & Kowalski, T. (2018). Hybrid social media: employees’ use of a boundary-spanning technology. New Technology, Work and Employment, 33(1), 74-93. Batenburg, A., & Bartels, J. (2017). Keeping up online appearances: How self-disclosure on Facebook affects perceived respect and likability in the professional context. Computers In Human Behavior, 74, 265-276. Bucher, E., Fieseler, C., & Suphan, A. (2013). The stress potential of social media in the workplace. Information, Communication & Society, 16(10), 1639-1667. Fieseler, C., Meckel, M., & Ranzini, G. (2015). Professional Personae - How Organizational Identification Shapes Online Identity in the Workplace. Journal Of Computer-Mediated Communication, 20(2), 153-170. doi:10.1111/jcc4.12103 Landers, R. N., & Callan, R. C. (2014). Validation of the beneficial and harmful work-related social media behavioral taxonomies: Development of the work-related social media questionnaire. Social Science Computer Review, 32(5), 628-646. Ollier-Malaterre, A., & Luneau-de Serre, K. (2018). Connecting with Coworkers on Social Network Sites: Strategies, Social Norms and Outcomes on Work Relationships. Paper presented at the Hawaii International Conference on Systems Sciences (HICSS) Ollier-Malaterre, A., Rothbard, N. P., & Berg, J. M. (2013). When worlds collide in cyberspace: How boundary work in online social networks impacts professional relationships. Academy of Management Review, 38(4), 645-659. Schmidt, G., Lelchook, A., & Martin, J. (2016). The relationship between social media co-worker connections and work-related attitudes. Computers In Human Behavior, 55, 439-445. van Puijenbroek, T., Poell, V., Timmerman, R., & Kroon, B. (2014). The effect of social media use on work-related learning. Journal of Computer Assisted Learning, 30(2), 159-172. van Zoonen, W., & Rice, R. E. (2017). Paradoxical implications of personal social media use for work. New Technology, Work and Employment, 32, 228-246. Best of luck with this research, Ariane Ariane Ollier-Malaterre Université du Québec à Montréal (UQAM) https://www.researchgate.net/profile/Ariane_Ollier-Malaterre -----Message d'origine----- De : Air-L [mailto:air-l-bounces@listserv.aoir.org] De la part de Alisha D Karabinus Envoyé : 5 décembre 2018 09:19 À : Air-L@listserv.aoir.org Objet : Re: [Air-L] Social Media Organizational Strategies Michael Trice has done some great work on onboarding strategies and documentation practices with GamerGate, as organized use. Alisha Karabinus Assistant Director, Introductory Composition PhD Candidate, Rhetoric & Composition Purdue University On Wed, Dec 5, 2018 at 8:57 AM Paulo Ferreira via Air-L <air-l@listserv.aoir.org<mailto:air-l@listserv.aoir.org>> wrote: Dear all, Good morning (if the case) I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels. Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira -- [image: MKT-d] <http://www.ulusofona.pt/pos-graduacoes/marketing-digital?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=mkt-d> <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> [image: ULHT] <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> *Paulo Ferreira* WebDesigner / Professor Assistente SEO / Coordenação Executiva da Pós-Graduação em Marketing Digital Coordenação Executiva da Pós-Graduação em E-Commerce *Universidade Lusófona* Campo Grande, 376 1749-024 Lisboa - Portugal Telf. 217 515 500 - ext: 559 Tlm: 965 072 889 paulo.ferreira@ulusofona.pt<mailto:paulo.ferreira@ulusofona.pt> <email@ulusofona.pt<mailto:email@ulusofona.pt>> www.ulusofona.pt<http://www.ulusofona.pt> pos-graduacao/marketing-digital <http://www.ulusofona.pt/pos-graduacoes/marketing-digital> [image: FB] <http://pt-br.facebook.com/u.lusofona> [image: TW] <http://twitter.com/ulusofona> [image: IN] <http://www.linkedin.com/company/universidade-lusofona> [image: IN] <https://plus.google.com/u/0/b/108234040426606122498/+universidadelusofona/posts> _______________________________________________ The Air-L@listserv.aoir.org<mailto:Air-L@listserv.aoir.org> mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/ _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/ _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/
This might also be relevant: Humphreys, L. & Wilken, R. (2015). Social media, small businesses, and the control of information<http://www.tandfonline.com/doi/full/10.1080/1369118X.2014.989249#abstract>. Information, Communication & Society. 18(3): 295-309. Cheers, Lee *************************** Lee Humphreys, PhD Associate Professor Director of Undergraduate Studies Dept of Communication Cornell University lmh13@cornell.edu<mailto:lmh13@cornell.edu> Author: The Qualified Self: Social Media & the Accounting of Everyday Life ((MIT Press<https://mitpress.mit.edu/books/qualified-self> Amazon<https://www.amazon.com/Qualified-Self-Social-Accounting-Everyday/dp/0262037858/ref=sr_1_1?ie=UTF8&qid=1522354821&sr=8-1&keywords=qualified+self>) On Dec 5, 2018, at 3:03 PM, Rivka Ribak <rribak@com.haifa.ac.il<mailto:rribak@com.haifa.ac.il>> wrote: You might find our paper relevant: Lazar, T., Ribak, R., & Davidson, R. (2018). Mobile social media as platforms in workers’ unionization. Information, Communication & Society, 1-17. -----Original Message----- From: Air-L <air-l-bounces@listserv.aoir.org<mailto:air-l-bounces@listserv.aoir.org>> On Behalf Of Ollier Malaterre, Ariane Sent: Wednesday, December 05, 2018 5:28 PM To: Air-L@listserv.aoir.org<mailto:Air-L@listserv.aoir.org> Subject: Re: [Air-L] Social Media Organizational Strategies Paulo, These papers below might help your student and point to other work at the organizational level: Banghart, S., Etter, M., & Stohl, C. (2018). Organizational Boundary Regulation Through Social Media Policies. Management Communication Quarterly, 32(3), 337-373. doi:10.1177/0893318918766405 Hogberg, K. (2018). Organizational Social Media: A Literature Review and Research Agenda. Paper presented at the 51st Hawaii International Conference on System Sciences, Hawaii Leonardi, P. M., & Vaast, E. (2017). Social Media and their Affordances for Organizing: A Review and Agenda for Research. Academy of Management Annals, 11(1), 150-188. Research on outcomes of social media use for employees and interpersonal relationships at the workplace might also be relevant: Ali-Hassan, H., Nevo, D., & Wade, M. (2015). Linking dimensions of social media use to job performance: The role of social capital. Journal of Strategic Information Systems, 24(2), 65-89. Archer-Brown, C., Marder, B., Calvard, T., & Kowalski, T. (2018). Hybrid social media: employees’ use of a boundary-spanning technology. New Technology, Work and Employment, 33(1), 74-93. Batenburg, A., & Bartels, J. (2017). Keeping up online appearances: How self-disclosure on Facebook affects perceived respect and likability in the professional context. Computers In Human Behavior, 74, 265-276. Bucher, E., Fieseler, C., & Suphan, A. (2013). The stress potential of social media in the workplace. Information, Communication & Society, 16(10), 1639-1667. Fieseler, C., Meckel, M., & Ranzini, G. (2015). Professional Personae - How Organizational Identification Shapes Online Identity in the Workplace. Journal Of Computer-Mediated Communication, 20(2), 153-170. doi:10.1111/jcc4.12103 Landers, R. N., & Callan, R. C. (2014). Validation of the beneficial and harmful work-related social media behavioral taxonomies: Development of the work-related social media questionnaire. Social Science Computer Review, 32(5), 628-646. Ollier-Malaterre, A., & Luneau-de Serre, K. (2018). Connecting with Coworkers on Social Network Sites: Strategies, Social Norms and Outcomes on Work Relationships. Paper presented at the Hawaii International Conference on Systems Sciences (HICSS) Ollier-Malaterre, A., Rothbard, N. P., & Berg, J. M. (2013). When worlds collide in cyberspace: How boundary work in online social networks impacts professional relationships. Academy of Management Review, 38(4), 645-659. Schmidt, G., Lelchook, A., & Martin, J. (2016). The relationship between social media co-worker connections and work-related attitudes. Computers In Human Behavior, 55, 439-445. van Puijenbroek, T., Poell, V., Timmerman, R., & Kroon, B. (2014). The effect of social media use on work-related learning. Journal of Computer Assisted Learning, 30(2), 159-172. van Zoonen, W., & Rice, R. E. (2017). Paradoxical implications of personal social media use for work. New Technology, Work and Employment, 32, 228-246. Best of luck with this research, Ariane Ariane Ollier-Malaterre Université du Québec à Montréal (UQAM) https://www.researchgate.net/profile/Ariane_Ollier-Malaterre -----Message d'origine----- De : Air-L [mailto:air-l-bounces@listserv.aoir.org] De la part de Alisha D Karabinus Envoyé : 5 décembre 2018 09:19 À : Air-L@listserv.aoir.org Objet : Re: [Air-L] Social Media Organizational Strategies Michael Trice has done some great work on onboarding strategies and documentation practices with GamerGate, as organized use. Alisha Karabinus Assistant Director, Introductory Composition PhD Candidate, Rhetoric & Composition Purdue University On Wed, Dec 5, 2018 at 8:57 AM Paulo Ferreira via Air-L <air-l@listserv.aoir.org<mailto:air-l@listserv.aoir.org>> wrote: Dear all, Good morning (if the case) I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels. Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira -- [image: MKT-d] <http://www.ulusofona.pt/pos-graduacoes/marketing-digital?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=mkt-d> <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> [image: ULHT] <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> *Paulo Ferreira* WebDesigner / Professor Assistente SEO / Coordenação Executiva da Pós-Graduação em Marketing Digital Coordenação Executiva da Pós-Graduação em E-Commerce *Universidade Lusófona* Campo Grande, 376 1749-024 Lisboa - Portugal Telf. 217 515 500 - ext: 559 Tlm: 965 072 889 paulo.ferreira@ulusofona.pt<mailto:paulo.ferreira@ulusofona.pt> <email@ulusofona.pt<mailto:email@ulusofona.pt>> www.ulusofona.pt<http://www.ulusofona.pt> pos-graduacao/marketing-digital <http://www.ulusofona.pt/pos-graduacoes/marketing-digital> [image: FB] <http://pt-br.facebook.com/u.lusofona> [image: TW] <http://twitter.com/ulusofona> [image: IN] <http://www.linkedin.com/company/universidade-lusofona> [image: IN] <https://plus.google.com/u/0/b/108234040426606122498/+universidadelusofona/posts> _______________________________________________ The Air-L@listserv.aoir.org<mailto:Air-L@listserv.aoir.org> mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/ _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/ _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/ _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/
I work specifically with journalists and media organizations dealing with social strategies and online abuse: www.TrollBusters.com. Michelle Ferrier “We do not need magic to change the world, we carry all the power we need inside ourselves already: we have the power to imagine better.” ― J.K. Rowling Michelle P Ferrier, Ph.D. Dean, School of Journalism & Graphic Communication Florida Agricultural & Mechanical University T: 850-599-3379 Michelle.ferrier@famu.edu Twitter: @mediaghosts Founder, Troll-Busters.com <http://www.troll-busters.com/> Principal Investigator, The Media Deserts Project (www.mediadeserts.com <http://www.mediadeserts.com>) Project Director: The Media Seeds Project (ZipIt.News <http://www.zipit.news/>) 2018 Innovative Journalism Educator (MediaShift <http://mediashift.org/2018/01/edshift20-honoring-innovative-journalism-educators-2017/>) On 12/5/18, 9:19 AM, "Air-L on behalf of Alisha D Karabinus" <air-l-bounces@listserv.aoir.org on behalf of akarabin@purdue.edu> wrote: Michael Trice has done some great work on onboarding strategies and documentation practices with GamerGate, as organized use. Alisha Karabinus Assistant Director, Introductory Composition PhD Candidate, Rhetoric & Composition Purdue University On Wed, Dec 5, 2018 at 8:57 AM Paulo Ferreira via Air-L <air-l@listserv.aoir.org<mailto:air-l@listserv.aoir.org>> wrote: Dear all, Good morning (if the case) I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels. Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira -- [image: MKT-d] <http://www.ulusofona.pt/pos-graduacoes/marketing-digital?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=mkt-d> <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> [image: ULHT] <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> *Paulo Ferreira* WebDesigner / Professor Assistente SEO / Coordenação Executiva da Pós-Graduação em Marketing Digital Coordenação Executiva da Pós-Graduação em E-Commerce *Universidade Lusófona* Campo Grande, 376 1749-024 Lisboa - Portugal Telf. 217 515 500 - ext: 559 Tlm: 965 072 889 paulo.ferreira@ulusofona.pt<mailto:paulo.ferreira@ulusofona.pt> <email@ulusofona.pt<mailto:email@ulusofona.pt>> www.ulusofona.pt<http://www.ulusofona.pt> pos-graduacao/marketing-digital <http://www.ulusofona.pt/pos-graduacoes/marketing-digital> [image: FB] <http://pt-br.facebook.com/u.lusofona> [image: TW] <http://twitter.com/ulusofona> [image: IN] <http://www.linkedin.com/company/universidade-lusofona> [image: IN] <https://plus.google.com/u/0/b/108234040426606122498/+universidadelusofona/posts> _______________________________________________ The Air-L@listserv.aoir.org<mailto:Air-L@listserv.aoir.org> mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/ _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/
Mobilisational citizenship: sustainable collective action in underprivileged urban Chile ABSTRACT While academics have addressed the interaction between mobilisation and citizenship in a myriad of ways, none of them have used citizenship to explain the sustainability of collective action. Drawing on an ethnographic fieldwork in Santiago de Chile’s underprivileged neighbourhoods, this paper provides an analytical framework explaining how neighbourhood activists sustain mobilisation on the basis of citizenship construction despite Chile’s transitional and post-transitional stark political exclusion. This article calls this concept ‘mobilisational citizenship’. Building on the notion of rights-claiming, mobilisational citizenship explains how durable mobilisation results from the dynamic interaction between four factors: agentic memory, mobilising belonging, mobilising boundaries and decentralised protagonism. Through mobilisational citizenship, local residents politicise their neighbourhood, build autonomous local empowerment and self-define their political incorporation. https://www.researchgate.net/publication/327177445_Mobilisational_Citizenshi... <https://www.researchgate.net/publication/327177445_Mobilisational_Citizenship_Sustainable_Collective_Action_in_Underprivileged_Urban_Chile>
On 5 Dec 2018, at 14:57, Paulo Ferreira via Air-L <air-l@listserv.aoir.org> wrote:
Dear all, Good morning (if the case)
I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels.
Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira
David Stodolsky, PhD Institute for Social Informatics Tornskadestien 2, st. th., DK-2400 Copenhagen NV, Denmark dss@socialinformatics.org Tel./Viber: +45 3095 4070
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I'm just now sitting down to read: Turco, Catherine J. 2016. The conversational firm: Rethinking bureaucracy in the age of social media. New York: Columbia University Press. On Wed, Dec 5, 2018 at 5:57 AM Paulo Ferreira via Air-L <air-l@listserv.aoir.org<mailto:air-l@listserv.aoir.org>> wrote: Dear all, Good morning (if the case) I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels. Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira -- [image: MKT-d] <http://www.ulusofona.pt/pos-graduacoes/marketing-digital?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=mkt-d> <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> [image: ULHT] <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> *Paulo Ferreira* WebDesigner / Professor Assistente SEO / Coordenação Executiva da Pós-Graduação em Marketing Digital Coordenação Executiva da Pós-Graduação em E-Commerce *Universidade Lusófona* Campo Grande, 376 1749-024 Lisboa - Portugal Telf. 217 515 500 - ext: 559 Tlm: 965 072 889 paulo.ferreira@ulusofona.pt<mailto:paulo.ferreira@ulusofona.pt> <email@ulusofona.pt<mailto:email@ulusofona.pt>> www.ulusofona.pt<http://www.ulusofona.pt> pos-graduacao/marketing-digital <http://www.ulusofona.pt/pos-graduacoes/marketing-digital> [image: FB] <http://pt-br.facebook.com/u.lusofona> [image: TW] <http://twitter.com/ulusofona> [image: IN] <http://www.linkedin.com/company/universidade-lusofona> [image: IN] <https://plus.google.com/u/0/b/108234040426606122498/+universidadelusofona/posts> _______________________________________________ The Air-L@listserv.aoir.org<mailto:Air-L@listserv.aoir.org> mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/
Dear Paulo and all members, I recently wrote a thesis on the subject where you can find many, hopefully, useful references: http://www.diva-portal.org/smash/get/diva2:1206756/FULLTEXT02.pdf Best, Karin ________________________________ Från: Air-L <air-l-bounces@listserv.aoir.org> för Paulo Ferreira via Air-L <air-l@listserv.aoir.org> Skickat: den 5 december 2018 13:57 Till: Air-L@listserv.aoir.org Ämne: [Air-L] Social Media Organizational Strategies Dear all, Good morning (if the case) I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels. Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira -- [image: MKT-d] <http://www.ulusofona.pt/pos-graduacoes/marketing-digital?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=mkt-d> Pós-Graduação em Marketing Digital | Universidade Lusófona<http://www.ulusofona.pt/pos-graduacoes/marketing-digital?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=mkt-d> www.ulusofona.pt Candidaturas abertas para a 5ª edição (março de 2019) da Pós-graduação em Marketing Digital da Universidade Lusófona em Lisboa proporciona uma formação de excelência vocacionada para o mercado de trabalho. Início das aulas a 1 de março de 2019. <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> [image: ULHT] <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> *Paulo Ferreira* WebDesigner / Professor Assistente SEO / Coordenação Executiva da Pós-Graduação em Marketing Digital Coordenação Executiva da Pós-Graduação em E-Commerce *Universidade Lusófona* Campo Grande, 376 1749-024 Lisboa - Portugal Telf. 217 515 500 - ext: 559 Tlm: 965 072 889 paulo.ferreira@ulusofona.pt <email@ulusofona.pt> www.ulusofona.pt<http://www.ulusofona.pt> pos-graduacao/marketing-digital <http://www.ulusofona.pt/pos-graduacoes/marketing-digital> [image: FB] <http://pt-br.facebook.com/u.lusofona> [image: TW] <http://twitter.com/ulusofona> [image: IN] <http://www.linkedin.com/company/universidade-lusofona> [image: IN] <https://plus.google.com/u/0/b/108234040426606122498/+universidadelusofona/posts> _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/
Dear Paulo, Adding to the great resource shared by Karin, perhaps a few of the papers I have co-authored might be of help: Organizational Social Media: A Comprehensive Framework and Research Agenda https://www.drvanosch.com/wp-content/uploads/HICSS_VanOsch_Coursaris_OrgSoci... A contextual messaging framework: Informing the design of effective social media marketing messages https://pdfs.semanticscholar.org/a8c2/338bd5bf55b6ca329c98cb7ab821e238e953.p... A Social Media Marketing Typology: Classifying Brand Facebook Page Messages For Strategic Consumer Engagement https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1269&context=ecis2013_c... Informing brand messaging strategies via social media analytics https://www.researchgate.net/profile/Constantinos_Coursaris/publication/2938... I’m also adding to this thread a few friends and fellow social media scholars highly active in this space, in case they are able to share any papers of likely value per your inquiry below. My best, Constantinos On Apr 10, 2019, at 7:48 AM, Karin Högberg (HV) <karin.hogberg@hv.se<mailto:karin.hogberg@hv.se>> wrote: Dear Paulo and all members, I recently wrote a thesis on the subject where you can find many, hopefully, useful references: https://urldefense.proofpoint.com/v2/url?u=http-3A__www.diva-2Dportal.org_sm... Best, Karin ________________________________ Från: Air-L <air-l-bounces@listserv.aoir.org<mailto:air-l-bounces@listserv.aoir.org>> för Paulo Ferreira via Air-L <air-l@listserv.aoir.org<mailto:air-l@listserv.aoir.org>> Skickat: den 5 december 2018 13:57 Till: Air-L@listserv.aoir.org<mailto:Air-L@listserv.aoir.org> Ämne: [Air-L] Social Media Organizational Strategies Dear all, Good morning (if the case) I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels. Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira -- [image: MKT-d] <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ulusofona.pt_pos-2Dgraduacoes_marketing-2Ddigital-3Futm-5Fsource-3Dpauloferreira-2Dassinatura-26utm-5Fmedium-3Demail-26utm-5Fcampaign-3Dmkt-2Dd&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=hWW543Ou5HvRA6yZrYWW--VzW7g0u072d61dUZlGtHI&e=> Pós-Graduação em Marketing Digital | Universidade Lusófona<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ulusofona.pt_pos-2Dgraduacoes_marketing-2Ddigital-3Futm-5Fsource-3Dpauloferreira-2Dassinatura-26utm-5Fmedium-3Demail-26utm-5Fcampaign-3Dmkt-2Dd&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=hWW543Ou5HvRA6yZrYWW--VzW7g0u072d61dUZlGtHI&e=> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ulusofona.pt&d=DwIFA... Candidaturas abertas para a 5ª edição (março de 2019) da Pós-graduação em Marketing Digital da Universidade Lusófona em Lisboa proporciona uma formação de excelência vocacionada para o mercado de trabalho. Início das aulas a 1 de março de 2019. <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ulusofona.pt_pos-2Dgraduacoes_e-2Dcommerce-3Futm-5Fsource-3Dpauloferreira-2Dassinatura-26amp-3Butm-5Fmedium-3Demail-26amp-3Butm-5Fcampaign-3De-2Dcommerce&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=aTqwh90SkIjIB_5Ql5l7eeoadCR9fsLYoHP8oVVJaQc&e=> [image: ULHT] <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ulusofona.pt_pos-2Dgraduacoes_e-2Dcommerce-3Futm-5Fsource-3Dpauloferreira-2Dassinatura-26amp-3Butm-5Fmedium-3Demail-26amp-3Butm-5Fcampaign-3De-2Dcommerce&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=aTqwh90SkIjIB_5Ql5l7eeoadCR9fsLYoHP8oVVJaQc&e=> *Paulo Ferreira* WebDesigner / Professor Assistente SEO / Coordenação Executiva da Pós-Graduação em Marketing Digital Coordenação Executiva da Pós-Graduação em E-Commerce *Universidade Lusófona* Campo Grande, 376 1749-024 Lisboa - Portugal Telf. 217 515 500 - ext: 559 Tlm: 965 072 889 paulo.ferreira@ulusofona.pt <email@ulusofona.pt> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ulusofona.pt&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=H32W9cA7CUDBLAC4O68_0XktIoO11pk9RqRsvQAL28g&e=<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ulusofona.pt&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=H32W9cA7CUDBLAC4O68_0XktIoO11pk9RqRsvQAL28g&e=> pos-graduacao/marketing-digital <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ulusofona.pt_pos-2Dgraduacoes_marketing-2Ddigital&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=cvtelNbx0QTKuXoSxLJzV6y40j0GgBbA00NKEUTGNAw&e=> [image: FB] <https://urldefense.proofpoint.com/v2/url?u=http-3A__pt-2Dbr.facebook.com_u.lusofona&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=pbQBjNDWDadruWC4LzLqDfZe_HsRa1iSUsAij74HwJs&e=> [image: TW] <https://urldefense.proofpoint.com/v2/url?u=http-3A__twitter.com_ulusofona&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=-kWrdfMl4OcKg42aZ6a1xr5_Xper21s6l3alpy1QnZ4&e=> [image: IN] <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.linkedin.com_company_universidade-2Dlusofona&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=-ezClhATF2EdmHYh6r7JpeIKnQXrZf_poPXKAqcuYcU&e=> [image: IN] <https://urldefense.proofpoint.com/v2/url?u=https-3A__plus.google.com_u_0_b_108234040426606122498_-2Buniversidadelusofona_posts&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=O4A5GmUZGAPzB8MI9cOTv5G_yGkc_7PmNIVrm0PHufM&e=> _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers https://urldefense.proofpoint.com/v2/url?u=http-3A__aoir.org&d=DwIFAw&c=nE__... Subscribe, change options or unsubscribe at: https://urldefense.proofpoint.com/v2/url?u=http-3A__listserv.aoir.org_listin... Join the Association of Internet Researchers: https://urldefense.proofpoint.com/v2/url?u=http-3A__www.aoir.org_&d=DwIFAw&c... _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers https://urldefense.proofpoint.com/v2/url?u=http-3A__aoir.org&d=DwIFAw&c=nE__... Subscribe, change options or unsubscribe at: https://urldefense.proofpoint.com/v2/url?u=http-3A__listserv.aoir.org_listin... Join the Association of Internet Researchers: https://urldefense.proofpoint.com/v2/url?u=http-3A__www.aoir.org_&d=DwIFAw&c... Dr. Constantinos K. Coursaris Ph.D. Business Administration (Information Systems) M.B.A. e-Business, B. Eng. Aerospace Associate Chairperson, Director of Graduate Studies, and Associate Professor - Department of Media and Information Associate Professor - Department of Advertising and Public Relations Professor by Courtesy, Usability / Accessibility Research & Consulting - Outreach and Engagement 414 College of Communication Arts and Sciences 404 Wilson Road Michigan State University East Lansing, Michigan, USA, 48824 Tel. 517-353-3122 - Fax. 517-355-1292 http://www.Coursaris.com<http://www.coursaris.com> http://www.twitter.com/DrCoursaris http://www.linkedin.com/in/Coursaris http://mi.msu.edu http://usability.msu.edu Michigan State University Dubai Knowledge Village Block 2B, Suite G23, Dubai, UAE Mobile: 011-971-050-114-7532 http://dubai.msu.edu<http://dubai.msu.edu/> "The roots of education are bitter, but the fruit is sweet" - Aristotle
Dear Paulo, I have added two recently published papers that might be of interest: Making sense of organizational social media- an international longitudinal study of hotel employees https://www.researchgate.net/publication/332088673_Making_Sense_of_Organizat... <https://www.researchgate.net/publication/332088673_Making_Sense_of_Organizational_Social_Media_-_An_International_Longitudinal_Case_Study_of_Hotel_Employees>Framing organizational social media - a longitudinal study of a hotel chain https://link-springer-com.ezproxy.server.hv.se/article/10.1007/s40558-019-00... Persistent digital service encounters -https://urldefense.proofpoint.com/v2/url?u=http-3A__www.diva-2Dportal.org_sm... Kind regards Karin Högberg PhD in Informatics with specialization in organizational social media University West, Trollhättan, Sweden. ________________________________ Från: Coursaris, Constantinos <coursari@msu.edu> Skickat: den 11 april 2019 00:57 Till: Paulo Ferreira; Hanna Krasnova; Alexander Richter; fschwade@uni-koblenz.de; Van Osch, Wietske Kopia: air-l@listserv.aoir.org; Karin Högberg (HV) Ämne: Re: [Air-L] Social Media Organizational Strategies Dear Paulo, Adding to the great resource shared by Karin, perhaps a few of the papers I have co-authored might be of help: Organizational Social Media: A Comprehensive Framework and Research Agenda https://www.drvanosch.com/wp-content/uploads/HICSS_VanOsch_Coursaris_OrgSoci... A contextual messaging framework: Informing the design of effective social media marketing messages https://pdfs.semanticscholar.org/a8c2/338bd5bf55b6ca329c98cb7ab821e238e953.p... A Social Media Marketing Typology: Classifying Brand Facebook Page Messages For Strategic Consumer Engagement https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1269&context=ecis2013_c... Informing brand messaging strategies via social media analytics https://www.researchgate.net/profile/Constantinos_Coursaris/publication/2938... I’m also adding to this thread a few friends and fellow social media scholars highly active in this space, in case they are able to share any papers of likely value per your inquiry below. My best, Constantinos On Apr 10, 2019, at 7:48 AM, Karin Högberg (HV) <karin.hogberg@hv.se<mailto:karin.hogberg@hv.se>> wrote: Dear Paulo and all members, I recently wrote a thesis on the subject where you can find many, hopefully, useful references: https://urldefense.proofpoint.com/v2/url?u=http-3A__www.diva-2Dportal.org_sm... Best, Karin ________________________________ Från: Air-L <air-l-bounces@listserv.aoir.org<mailto:air-l-bounces@listserv.aoir.org>> för Paulo Ferreira via Air-L <air-l@listserv.aoir.org<mailto:air-l@listserv.aoir.org>> Skickat: den 5 december 2018 13:57 Till: Air-L@listserv.aoir.org<mailto:Air-L@listserv.aoir.org> Ämne: [Air-L] Social Media Organizational Strategies Dear all, Good morning (if the case) I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels. Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira -- [image: MKT-d] <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ulusofona.pt_pos-2Dgraduacoes_marketing-2Ddigital-3Futm-5Fsource-3Dpauloferreira-2Dassinatura-26utm-5Fmedium-3Demail-26utm-5Fcampaign-3Dmkt-2Dd&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=hWW543Ou5HvRA6yZrYWW--VzW7g0u072d61dUZlGtHI&e=> Pós-Graduação em Marketing Digital | Universidade Lusófona<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ulusofona.pt_pos-2Dgraduacoes_marketing-2Ddigital-3Futm-5Fsource-3Dpauloferreira-2Dassinatura-26utm-5Fmedium-3Demail-26utm-5Fcampaign-3Dmkt-2Dd&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=hWW543Ou5HvRA6yZrYWW--VzW7g0u072d61dUZlGtHI&e=> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ulusofona.pt&d=DwIFA... Candidaturas abertas para a 5ª edição (março de 2019) da Pós-graduação em Marketing Digital da Universidade Lusófona em Lisboa proporciona uma formação de excelência vocacionada para o mercado de trabalho. Início das aulas a 1 de março de 2019. <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ulusofona.pt_pos-2Dgraduacoes_e-2Dcommerce-3Futm-5Fsource-3Dpauloferreira-2Dassinatura-26amp-3Butm-5Fmedium-3Demail-26amp-3Butm-5Fcampaign-3De-2Dcommerce&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=aTqwh90SkIjIB_5Ql5l7eeoadCR9fsLYoHP8oVVJaQc&e=> [image: ULHT] <https://urldefense.proofpoint.com/v2/url?u=https-3A__www.ulusofona.pt_pos-2Dgraduacoes_e-2Dcommerce-3Futm-5Fsource-3Dpauloferreira-2Dassinatura-26amp-3Butm-5Fmedium-3Demail-26amp-3Butm-5Fcampaign-3De-2Dcommerce&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=aTqwh90SkIjIB_5Ql5l7eeoadCR9fsLYoHP8oVVJaQc&e=> *Paulo Ferreira* WebDesigner / Professor Assistente SEO / Coordenação Executiva da Pós-Graduação em Marketing Digital Coordenação Executiva da Pós-Graduação em E-Commerce *Universidade Lusófona* Campo Grande, 376 1749-024 Lisboa - Portugal Telf. 217 515 500 - ext: 559 Tlm: 965 072 889 paulo.ferreira@ulusofona.pt <email@ulusofona.pt> https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ulusofona.pt&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=H32W9cA7CUDBLAC4O68_0XktIoO11pk9RqRsvQAL28g&e=<https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ulusofona.pt&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=H32W9cA7CUDBLAC4O68_0XktIoO11pk9RqRsvQAL28g&e=> pos-graduacao/marketing-digital <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.ulusofona.pt_pos-2Dgraduacoes_marketing-2Ddigital&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=cvtelNbx0QTKuXoSxLJzV6y40j0GgBbA00NKEUTGNAw&e=> [image: FB] <https://urldefense.proofpoint.com/v2/url?u=http-3A__pt-2Dbr.facebook.com_u.lusofona&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=pbQBjNDWDadruWC4LzLqDfZe_HsRa1iSUsAij74HwJs&e=> [image: TW] <https://urldefense.proofpoint.com/v2/url?u=http-3A__twitter.com_ulusofona&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=-kWrdfMl4OcKg42aZ6a1xr5_Xper21s6l3alpy1QnZ4&e=> [image: IN] <https://urldefense.proofpoint.com/v2/url?u=http-3A__www.linkedin.com_company_universidade-2Dlusofona&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=-ezClhATF2EdmHYh6r7JpeIKnQXrZf_poPXKAqcuYcU&e=> [image: IN] <https://urldefense.proofpoint.com/v2/url?u=https-3A__plus.google.com_u_0_b_108234040426606122498_-2Buniversidadelusofona_posts&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=TiFlSvxzIO9M440Tp6d4Dw&m=NTexXYg6uK_jwhfkvmWCZNzTLvqJ7irlQG332hx2v0E&s=O4A5GmUZGAPzB8MI9cOTv5G_yGkc_7PmNIVrm0PHufM&e=> _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers https://urldefense.proofpoint.com/v2/url?u=http-3A__aoir.org&d=DwIFAw&c=nE__... Subscribe, change options or unsubscribe at: https://urldefense.proofpoint.com/v2/url?u=http-3A__listserv.aoir.org_listin... Join the Association of Internet Researchers: https://urldefense.proofpoint.com/v2/url?u=http-3A__www.aoir.org_&d=DwIFAw&c... _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers https://urldefense.proofpoint.com/v2/url?u=http-3A__aoir.org&d=DwIFAw&c=nE__... Subscribe, change options or unsubscribe at: https://urldefense.proofpoint.com/v2/url?u=http-3A__listserv.aoir.org_listin... Join the Association of Internet Researchers: https://urldefense.proofpoint.com/v2/url?u=http-3A__www.aoir.org_&d=DwIFAw&c... Dr. Constantinos K. Coursaris Ph.D. Business Administration (Information Systems) M.B.A. e-Business, B. Eng. Aerospace Associate Chairperson, Director of Graduate Studies, and Associate Professor - Department of Media and Information Associate Professor - Department of Advertising and Public Relations Professor by Courtesy, Usability / Accessibility Research & Consulting - Outreach and Engagement 414 College of Communication Arts and Sciences 404 Wilson Road Michigan State University East Lansing, Michigan, USA, 48824 Tel. 517-353-3122 - Fax. 517-355-1292 http://www.Coursaris.com<http://www.coursaris.com> http://www.twitter.com/DrCoursaris http://www.linkedin.com/in/Coursaris http://mi.msu.edu http://usability.msu.edu Michigan State University Dubai Knowledge Village Block 2B, Suite G23, Dubai, UAE Mobile: 011-971-050-114-7532 http://dubai.msu.edu<http://dubai.msu.edu/> "The roots of education are bitter, but the fruit is sweet" - Aristotle
Apoligies for cross posting! Unfortunately there was a problem with the links and therefore I post them again. Challenges of organizational social media - an international study of an hotel chain http://www.diva-portal.org/smash/get/diva2:1206756/FULLTEXT02.pdf Making sense of organizational social media- an international longitudinal study of hotel employees https://www.researchgate.net/publication/332088673_Making_Sense_of_Organizat... Framing organizational social media: a longitudinal study of a hotel chain https://www.researchgate.net/publication/331849487_Framing_organizational_so... Kind regards Karin Högberg PhD in Informatics with specialization in organizational social media University West, Trollhättan, Sweden. ________________________________ Från: Karin Högberg (HV) Skickat: den 10 april 2019 11:48 Till: Paulo Ferreira Kopia: air-l@listserv.aoir.org Ämne: SV: [Air-L] Social Media Organizational Strategies Dear Paulo and all members, I recently wrote a thesis on the subject where you can find many, hopefully, useful references: http://www.diva-portal.org/smash/get/diva2:1206756/FULLTEXT02.pdf Best, Karin ________________________________ Från: Air-L <air-l-bounces@listserv.aoir.org> för Paulo Ferreira via Air-L <air-l@listserv.aoir.org> Skickat: den 5 december 2018 13:57 Till: Air-L@listserv.aoir.org Ämne: [Air-L] Social Media Organizational Strategies Dear all, Good morning (if the case) I've a master student who wants to explore for her master thesis the use of social media from an organizational perspective, trying to identify their strategies, perceptions of use/utility/feedback and internal guidelines when dealing with social media channels. Can someone help and recommend some key literature on the subject? Thanks in advance Best regards Paulo Ferreira -- [image: MKT-d] <http://www.ulusofona.pt/pos-graduacoes/marketing-digital?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=mkt-d> Pós-Graduação em Marketing Digital | Universidade Lusófona<http://www.ulusofona.pt/pos-graduacoes/marketing-digital?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=mkt-d> www.ulusofona.pt Candidaturas abertas para a 5ª edição (março de 2019) da Pós-graduação em Marketing Digital da Universidade Lusófona em Lisboa proporciona uma formação de excelência vocacionada para o mercado de trabalho. Início das aulas a 1 de março de 2019. <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> [image: ULHT] <https://www.ulusofona.pt/pos-graduacoes/e-commerce?utm_source=pauloferreira-assinatura&utm_medium=email&utm_campaign=e-commerce> *Paulo Ferreira* WebDesigner / Professor Assistente SEO / Coordenação Executiva da Pós-Graduação em Marketing Digital Coordenação Executiva da Pós-Graduação em E-Commerce *Universidade Lusófona* Campo Grande, 376 1749-024 Lisboa - Portugal Telf. 217 515 500 - ext: 559 Tlm: 965 072 889 paulo.ferreira@ulusofona.pt <email@ulusofona.pt> www.ulusofona.pt<http://www.ulusofona.pt> pos-graduacao/marketing-digital <http://www.ulusofona.pt/pos-graduacoes/marketing-digital> [image: FB] <http://pt-br.facebook.com/u.lusofona> [image: TW] <http://twitter.com/ulusofona> [image: IN] <http://www.linkedin.com/company/universidade-lusofona> [image: IN] <https://plus.google.com/u/0/b/108234040426606122498/+universidadelusofona/posts> _______________________________________________ The Air-L@listserv.aoir.org mailing list is provided by the Association of Internet Researchers http://aoir.org Subscribe, change options or unsubscribe at: http://listserv.aoir.org/listinfo.cgi/air-l-aoir.org Join the Association of Internet Researchers: http://www.aoir.org/
participants (12)
-
Alisha D Karabinus -
Coursaris, Constantinos -
David Stodolsky -
Emanuel Moss -
Ferrier, Michelle P. -
Gohar F. Khan -
Karin Högberg (HV) -
Lauri Goldkind -
Lee H. Humphreys -
Ollier Malaterre, Ariane -
Paulo Ferreira -
Rivka Ribak