[Air-L] FAQs & community norms

This is not exactly what you are asking for, but in case it is useful information, the netiquette guidelines were first published as RFC 1855 (requests for comments document no. 1855), and a number of other recommendations regarding online community norms were also first articulated in RFCs. (RFCs can be found online at the IETF website.) The RFCs are the documents in the open-to-anyone discourse by which technical decision-making for the Internet takes place en route. The discourse also includes much additional "softer" material of this type. Sandra Braman On 16-Apr-09, at 12:56 PM, Nancy Baym wrote:

Hi all --

Can anyone recommend a good article about FAQs as means of articulating and enforcing online community norms?

Thanks

Nancy