February 2003 - Air-L - lists.aoir.org

New Book: "Internet Governance in Transition"
by Daniel Pare 05 Feb '03

05 Feb '03

Some list members may be interested in my new book that has just been released. Rowman and Littlefield are offering a 15% discount if ordered direct from them via the web. Internet Governance in Transition: Who is the Master of this domain? Rowman & Littlefield Publishers Inc. Lanham, Maryland ISBN 0-7425-1846-9 Who controls the Internet and on what basis does that authority rest? While this network of information seems to be the world's property, a multitude of controversies have erupted at international, national, regional, and local levels over the appropriate forms of governance for the Internet and its applications. Internet Governance in Transition examines the historical, sociological, and political consequences of attempts to reconfigure the management and administration of the Internet Domain Name System (DNS). This comprehensive look at the politics of inter-networking is especially timely as various interests are increasingly questioning the authority and legitimacy of the US-based Internet Corporation for Assigned Names and Numbers (ICANN). By analysing how power relations and politicking have shaped the policies and institutions that oversee Internet addressing, Paré provides an empirical basis for critically evaluating much of the contemporary theorising about the Internet and its governance. Though this comprehensive look at Internet politics is particularly relevant to the fields of communications, sociology, science and technology studies, and political science, all Internet users will find this book a useful tool for understanding the nature of regulation in the electronic realm. Table of Contents: Introduction Fomenting Dissent: A Brief History of the Domain Name Wars Internet Governance: Don't Believe the Hype Transformation of the UK Domain Naming Regime Internet Addressing: A UK Perspective The Politics of Internet Governance Conclusion Be well, Dan -- *************************************************************** Dr. Daniel J. Paré, Research Fellow Media@LSE - Interdepartmental Programme in Media and Communication The London School of Economics & Political Science Houghton Street, London, WC2A 2AE Tel: 44-0207-955-7695 Fax: 44-0207-955-7405 NEW: Internet Governance In Transition: Who is the master of this domain?, Rowman & Littlefield Inc., Jan 2003. Order form at: www.rowman.com ***************************************************************

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RE: [Air-l] Query: surveillance
by Nicole Ellison 05 Feb '03

05 Feb '03

Wired had an article on this topic just today: http://www.wired.com/news/wireless/0,1382,57394,00.html. It lists several companies that do variations on this theme. -Nicole Ring, Ring! It's Your Soul Mate By Elisa Batista | Also by this reporter Page 1 of 1 02:00 AM Feb. 04, 2003 PT In the San Francisco Bay Area, where lots of single engineers, programmers and Web developers lurk, finding a date can be a daunting task. That's why Jim Wald, a 37-year-old technical writer in Burlingame, California, turned to online dating services like Match.com and the personal ads on craigslist. Wald estimates he has scored between 15 and 20 dates by posting and responding to online ads. "I've met all kinds of women," he said. "I do recommend it." But would Wald be open to starting a romance over his cell phone? Cell-phone companies apparently think so. Now that wireless carriers are setting up the necessary infrastructure to help emergency dispatchers pinpoint the location of emergency 911 callers, they are mulling over ways to make money from knowing exactly where customers are. The carriers are required by the Federal Communications Commission to install location-tracking technology for emergency purposes by 2005. At the same time, services like cell-phone dating are often bandied about. Here's how it would work: Single people would subscribe to the service online or by text message over their cell phones. They would fill out applications with their interests. They could also post pictures, because cell phones increasingly include a camera or image-viewing option. When out and about, users could ping the service asking for compatible singles in the area. After notifying the other members nearby, the system would provide the user with a list of people in close proximity and their location. A potential match could be right across the street. This type of service is already popular in Japan and some parts of Europe, where teenagers and 20-somethings often set up rendezvous by cell phone. AT&T Wireless (AWE) says it has had success with its Find Friends service, which lets people look up the locations of people on their buddy lists. "It is consistently outperforming our expectations," said AT&T Wireless spokeswoman Danielle Perry. SMS.ac, a San Diego, California, company that hosts an online community of wireless-messaging users, also offers a dating service in which users send text notes over short-messaging service, or SMS, to people whose profiles interest them. Moviso, a Vivendi Universal (V) company that sells ring tones, games, songs and other mobile media services to wireless carriers, plans to take that concept one step further. Around Feb. 14 -- Valentine's Day -- the Los Angeles mobile media company plans to unveil DateTrak, a permission-based system that lets users anonymously search for people who share their interests, including their real-time locations. Even though not all carriers have location-tracking technology in place for the service to work, and the idea of "location-tracking" gives some people the creeps, Moviso President Shawn Conahan says such programs' success in Europe and Asia makes him optimistic. Last month, Conahan tried to get into a nightclub in Las Vegas where the bouncer at the door demanded that an equal number of women and men be allowed to enter. He was by himself, so he scrambled through the line looking for other single people to enter with him. If his proposed service, DateTrak, were available, he said, he could have punched in a message asking for other wireless users in the area to go to the club with him. "The original intent of location-based services was safety," Conahan said. "But that capability enables another layer (of services) on top of it. I can take a picture of myself and post it onto a server that Moviso operates for a dating application, let's say." Even though Conahan emphasized that it's up to the user to choose what information to post -- if any -- some of the biggest fans of online dating were unmoved. "I will try anything, but it does sound a little bit intrusive," said Wald, who was recently perusing ads on craigslist. "If you are out and about and getting these pages, 'Hey, I know where you are!' I think that might freak people out." Heather O'Neal, a 28-year-old media strategist in Ashland, Oregon, who met her current boyfriend, Nick, through the SMS.ac service, agreed. "That sounds kind of scary to me, just because it gives out my address," she said. "First you have to talk to someone for a while. I would definitely want to see them and know they are not a psycho." -----Original Message----- From: Andrejevic, Mark [mailto:MAndrejevic@mail.fairfield.edu] Sent: Tuesday, February 04, 2003 9:57 PM To: 'air-l(a)aoir.org' Subject: [Air-l] Query: surveillance Hi Folks, I'm trying to track down a fascinating web site I came across a while back devoted to a dating service that worked via cell phone: the idea was to allow eligble singles to know when they were in the vicinity of each other. If they subscribed to the service they would be alerted when other members were nearby so they could call one another "spontaneously" for a cup of coffee, etc. I haven't been able to find this service online, and just thought I'd check to see if anyone might have any leads. This is for work I'm doing on lateral surveillance/mutual monitoring. Thanks so much! Mark _______________________________________________ Air-l mailing list Air-l(a)aoir.org http://www.aoir.org/mailman/listinfo/air-l

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Query: surveillance
by Andrejevic, Mark 05 Feb '03

05 Feb '03

Hi Folks, I'm trying to track down a fascinating web site I came across a while back devoted to a dating service that worked via cell phone: the idea was to allow eligble singles to know when they were in the vicinity of each other. If they subscribed to the service they would be alerted when other members were nearby so they could call one another "spontaneously" for a cup of coffee, etc. I haven't been able to find this service online, and just thought I'd check to see if anyone might have any leads. This is for work I'm doing on lateral surveillance/mutual monitoring. Thanks so much! Mark

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RE: [Air-l] Query: surveillance
by Ayyasamy, Senthilkumar (UMKC-Student) 05 Feb '03

05 Feb '03

> I'm trying to track down a fascinating web site I came across > a while back devoted to a dating service that worked via cell > phon > I haven't been able to find this service online, and just > thought I'd check to see if anyone might have any leads. http://groups.yahoo.com/group/decentralization/message/6359 follow the whole thread. They discussed many such dating service.

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Undernet's Birthday
by Guillaume Latzko-Toth 05 Feb '03

05 Feb '03

Dear fellow Internet researchers, Although Saturdays are generally for being anywhere *but* on the Net, an important gathering will take place on the Undernet IRC network on Saturday (February 8th), channel #liveevents, at 20h00 UTC (formerly known as GMT). This will be to celebrate the 10th anniversary of one of the most famous and prosperous Internet Relay Chat networks (see below for details about the event). The interesting thing will be the "presence" of the "founders" of this network. About a year ago, Jeremy opened a thread here, titled: "hmm, thinking about internet stories", and he mentioned the story of the Undernet as one of his "classic" history of the Internet. Having this in mind, and after the reading of Mirashi's brief "History of the Undernet" (http://www.user-com.undernet.org/documents/uhistory.html) I invite you to join me to attend this joyful "e-event". Note: 20h00 in Universal Time is: 3:00 PM in (American) Eastern Standard Time (like in Montreal, New York), 8:00 PM in England, 9:00 PM in France, Spain and Germany. In your IRC client, type: /server us.undernet.org or /server eu.undernet.org Then type: /join #liveevents My nickname will be: Alix or Alix- Hoping to meet some of you there, Guillaume Latzko-Toth PhD student in communication studies Université du Québec à Montréal / Université Paris II http://grm.uqam.ca/membres/latzko.htm -------------- http://www.undernet.org/ Happy Birthday Undernet ! 26/12/2002 Dear Undernet Community: The Promotions Project is glad to invite all you to the greatest IRC live event to celebrate the 10th anniversary of the Undernet. This event will be held on February, the 8th (Saturday) at 20:00 GMT in the channel #liveevents Within our special guests for this event we will have: The Undernet Founders Past and current Cservice co-ordinators Past and current Usercom co-ordinators Coder-com senior coders and more, many more !! Don't miss this great opportunity to learn a lot more about your dearest network. And if you like to send us questions in advance for the guests, you are encouraged to email us at promotions(a)undernet.org and we will make them fit into a neat cool questionnaire. We'll be waiting for your contribution and your presence in the event. Let's wish Undernet 100 years more of existance !!! See you at the event Merry Christmas and a Happy New Year !! The Undernet Promotions Department

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Survey Shows Security and Privacy Remain Major Concerns for Online Shoppers
by jeremy hunsinger 05 Feb '03

05 Feb '03

> > > The following document (pr0314) is now available from > the NSF Online Document System > > Title: Survey Shows Security and Privacy Remain Major Concerns > for Online Shoppers > Type: News Releases > Subtype: Computer/Information Sciences > > > > It may be found at: > > http://www.nsf.gov/cgi-bin/getpub?pr0314 > > > --\ > jeremy hunsinger jhuns(a)vt.edu on the ibook www.cddc.vt.edu www.cddc.vt.edu/jeremy www.cddc.vt.edu/jeremy/blog () ascii ribbon campaign - against html mail /\ - against microsoft attachments

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CFP: Workshop on Economics of P2P Systems
by jeremy hunsinger 04 Feb '03

04 Feb '03

> > [Please forward this to any other appropriate lists. -RD] > > Workshop on Economics of Peer-to-Peer Systems > Berkeley, California > > June 5-6 2003 > > http://www.sims.berkeley.edu/p2pecon > > From file-sharing to distributed computation, from application layer > overlays to mobile ad hoc networking, the ultimate success of a > peer-to-peer system rests on the twin pillars of scalable and robust > system design and alignment of economic interests among the > participating peers. The Workshop on Economics of Peer-to-Peer Systems > will bring together for the first time researchers and practitioners > from multiple disciplines to discuss the economic characteristics of > P2P > systems, application of economic theories to P2P system design, and > future directions and challenges in this area. Topics of interest > include, but are not limited to: > > - incentives and disincentives for cooperation > - distributed algorithmic mechanism design > - reputation and trust > - reliability, identity, and attack resistance > - network externalities and scale economies > - public goods and club formation > - accounting and settlement mechanisms > - payment and currency systems > - user behavior and system performance > - measurement studies > - leveraging heterogeneity without compromising anonymity > - economic impact to network providers > - interconnection of P2P networks > > The program of the workshop will be a combination of invited talks, > paper presentations, and discussion. Workshop attendance will be > limited > to ensure a productive environment. Each potential participant should > submit a position paper that expresses a novel or interesting problem, > offers a specific solution, reports on actual experience, or advances a > research agenda. Participants will be invited based on the originality, > technical merit and topical relevance of their submissions, as well as > the likelihood that the ideas expressed in their submissions will lead > to insightful discussions at the workshop. Accepted papers will be > published on the workshop website. > > Submission guidelines: > Submissions of position papers are due March 27, 2003, and should not > exceed 5 pages. Two column papers are acceptable, but the font size > should be no smaller than 11pt. Papers must be submitted electronically > in postscript or PDF format to <p2pecon(a)sims.berkeley.edu>. > > Important Dates : > > Submission due: March 27 > Notification of acceptance: April 25 > Revised version due: May 22 > Workshop: June 5-6 > > Program Committee: > John Chuang, UC Berkeley (chair) > Roger Dingledine, The Free Haven Project > Ian Foster, University of Chicago and Argonne National Lab > Bernardo Huberman, HP Labs > Ramayya Krishnan, CMU (co-chair) > H.T. Kung, Harvard University > David Parkes, Harvard University > Paul Resnick, University of Michigan > Scott Shenker, ICSI > Michael D. Smith, CMU > Hal Varian, UC Berkeley > > > ----- End forwarded message ----- > > jeremy hunsinger jhuns(a)vt.edu on the ibook www.cddc.vt.edu www.cddc.vt.edu/jeremy www.cddc.vt.edu/jeremy/blog () ascii ribbon campaign - against html mail /\ - against microsoft attachments

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Fw: Knowledge Management Summer School (fwd)
by Barry Wellman 04 Feb '03

04 Feb '03

fyi Barry ___________________________________________________________________ Barry Wellman Professor of Sociology NetLab Director wellman(a)chass.utoronto.ca http://www.chass.utoronto.ca/~wellman Centre for Urban & Community Studies University of Toronto 455 Spadina Avenue Toronto Canada M5S 2G8 fax:+1-416-978-7162 ------------------------------------------------------------------- *** Now Out: _The Internet in Everyday Life_ *** Barry Wellman & Caroline Haythornthwaite, editors Oxford: Blackwell, 2002 ___________________________________________________________________ Of possible interest to industry and academia.... > > International Summer School on > > > > HUMAN CENTERED DESIGN > > of > > KNOWLEDGE MANAGEMENT SYSTEMS > > > > August 18-22, 2003, Boussens, France > > > > Organized by > > The European Institute of Cognitive Sciences and Engineering > > > > eurisco International > > > > http://www-eurisco.onecert.fr/News/hcdkms03.htm (soon) > > > >PURPOSE > >The aim of the International Summer School on Human-Centered Design > >of Knowledge Management Systems is to enable participants to learn > >about work practice and the behavior of people in organizations, > >usability and usefulness of knowledge management processes and > >tools, socio-cultural issues in virtual worlds, communication, > >cooperation and coordination. This will be achieved by teaching the > >basic concepts and methods of managing human-centered design > >projects by using knowledge management methods and tools through a > >five-day international summer school using a mixture of tutorials, > >lectures, group exercises and discussions. > > > > > >BACKGROUND > >The theme for this International Summer School is Human-Centered > >Design of Knowledge Management Systems (HCDKMS'03). It reflects the > >growing and universal influence of Information Technology (IT) on > >the development of systems in industry and the use of these systems > >in a wide variety of organizations. Among relevant industrial > >sectors are aerospace, telecommunications, medicine, nuclear energy, > >transport, chemical and food industries. > >HCDKMS'03 will develop a system level view of Knowledge Management > >(KM) in various types of groups ranging from teams to organizations > >to communities of practice. Various viewpoints will be developed > >covering safety, security, reliability, comfort, usability, > >usefulness, and acceptability of KM tools and organizational setups. > >KM is not simply a property of an individual person, but a relation > >between a person and task demands set within an organizational > >context. Organizational context is dynamic since people's skills and > >knowledge are constantly evolving resulting in the emergence of new > >practices. The design of increasingly information-intensive systems > >requires knowledge about the decision-making process itself. > >Experience feedback permits organizations to learn from operational > >incidents and accidents. Key issues here include how to understand > >experience in terms that can be used to change practices, and how to > >design channels for the communication of representations of > >operational experience. Taking KM seriously requires understanding, > >co-designing, and testing integrated KM systems and organizational > >setups concurrently. The design of KM systems thus requires > >involvement and knowledge sharing among people with different sorts > >of expertise. HCDKMS'03 will provide a wide range of expertise > >including human-computer interaction (HCI), computer-supported > >cooperative work (CSCW), artificial intelligence (AI), > >knowledge-based systems (KBS), sociology and human factors. > >HCDKMS'03 will explore the current solutions and on-going work on > >the way groups take and should take into account organizational > >issues of workplace automation, people and organizational models, > >and the effects of incrementally-intrusive virtual environments on > >work practices. HCDKMS'03 will leave plenty of time for participants > >to explore their own work practice using information technology and > >designing automation. Lecturers will provide state-of-the-art > >knowledge and know-how on the evolution of technology and the > >emergence of work practices. > > > > > >WHO SHOULD PARTICIPATE > >HCDKMS'03 is aimed at people from industry and academia who in their > >line of work are involved with or responsible for designing and > >implementing knowledge management solutions in their everyday > >environments. This includes system designers, system analysts, > >technical managers, design team leaders, human factors specialists, > >etc. Participants should have some experience with at least one of > >the following topics: human factors; engineering and/or design; > >information technology; documentation; resource management; > >organizational issues; database management and/or use; or project > >management. > > > > > >LECTURERS > >HCDKMS'03 will be taught by the following international team of lecturers: > > > >Guy Boy, PhD, President of the European Institute of Cognitive > >Sciences and Engineering (EURISCO International), France. > > > >Jonathan Grudin, PhD, Senior Researcher in the Adaptive Systems and > >Interaction Group at Microsoft Research and Affiliate Professor in > >the University of Washington Information School, USA. > > > >Robert De Hoog, PhD, Professor of Information and Knowledge > >Management at the University of Twente and Associate Professor of > >Social Science Informatics (SWI) at the University of Amsterdam, The > >Netherlands. > > > >Kari Kuutti, PhD, Professor in the Department of Information > >Processing Science at the University of Oulu, Finland. > > > >Dan Shapiro, Professor and Head of the Department of Sociology at > >Lancaster University, UK. > > > >COURSE CONTENT > >Co-Adaptation of People and Technology > >- Guy Boy > >Socio-technical systems of our post-industrial era embed their own > >internal cognitive mechanisms and behavior. New information > >technology has induced new practices and human roles. The resulting > >co-adaptation of people and technology will be analyzed in the light > >of various theories of human cognition. We will analyze various > >aspects of human cognition embedded into artifacts. Even if they do > >not use the same kinds of tools and practices, all civilizations > >need to manage the knowledge that they produce and use. These tools > >can be physical or conceptual. For a very long period of time, the > >Art of Memory was used to manage knowledge. Knowledge transfer was > >essentially based on oral transmission within small groups. Printing > >started to extend knowledge transfer to larger groups. Descartes > >created a method that revolutionized knowledge management reducing > >most problems to mathematical equations that are possible to solve > >by definition. The fact that Descartes' method worked successfully > >in the material world tremendously influenced the twentieth century > >because it was almost totally technology-oriented. It is amazing to > >observe that the computer, the ultimate production of Descartes' > >method, suddenly rehabilitates the Art of Memory because the > >materialistic approach to the world is no longer sufficient. The Web > >recreates artificial villages (communities) where people can > >communicate almost exactly as their ancestors communicated in their > >small villages. We discuss a dual problem in cognitive science that > >opposes a classical scientific approach to an experiential one, and > >some of its potential impacts on life support systems such as > >human/organizational learning and human-centered > >design. > > > >Human-Centered Design: Taking Seriously Human Factors in Engineering > >Requires New Organizational Setups > >- Guy Boy > >For the last decade, most organizations developing or using > >safety-critical systems needed to implement strategies to improve > >human reliability. Human factors teams were developed. Engineers > >were trained in human-centered design (HCD). However, without an > >appropriate organizational setup, HCD is very difficult to achieve > >properly. In this lecture, we will review the concepts of > >traceability, experience feedback, articulation work, organizational > >memory and change management. These concepts will be used to analyze > >information technology that is currently used in large organizations > >for knowledge and information exchange. In any organization, human > >factors are not only a target for improving the use of products, but > >also for development processes themselves and their too often > >complex articulations. In particular, engineers produce a large > >amount of documents and undocumented knowledge-this will be further > >analyzed for the sake of improving engineering processes. > >The concept of active documents will be presented together with a > >methodology grounded in the cognitive function analysis of > >organizational setups and product requirements. In particular, the > >concurrent development of artifacts (products) and their > >documentation (operational support as well as evaluation and design > >rationales) will be presented as a support to participatory design > >and traceability. Design support tools will be presented. Guy Boy > > > >Important Emerging Patterns of Technology Use in Organizations > >- Jonathan Grudin > >One important change in the use of software in many organizations is > >that it has spread vertically as well as horizontally. "Managers > >don't type" was once the rule, but increasingly they do use > >software. As a result, applications that are widely used in > >organizations have at least three different patterns of use: one for > >individual contributors, one for managers, and one for executives. > >Optimal use within each group is shaped by activity and incentive > >structures. Within each group, interaction leads to the adoption of > >the same features and conventions. Some choices are dictated by > >efficiency and others are arbitrary but better when everyone works > >the same (it doesn't matter which side of the road we drive on as > >long as we all drive on the same side). > >Another consequence of this change is that in the past, managers > >were trailing adopters-individual contributors adopted hands-on use > >of email, word, and browsers first. Today managers may be early > >adopters of some technologies. This has subtle but significant > >consequences for design and deployment. > >In general, when designing, acquiring, or supporting such an > >application, the best approach could be to treat it as three > >distinct applications. Failure to do so results in problems and lost > >opportunities. The applications discussed include email, shared > >calendars, browsers, document databases, application-sharing, > >desktop videoconferencing, and team > >workspaces. > > > > > >Streaming Media Studies of MSR Prototype Systems > >- Jonathan Grudin > >The Microsoft Research Collaborative and Multimedia Systems Group > >focused on making audio and video as versatile as print. Areas of > >experimentation include low-cost capture of audio and video, > >multimedia browsing and skimming, tele-presentation, and > >collaborative annotation of multimedia content. In order to > >understand the behavioral and social factors that are critical to > >the success of such technologies, we have conducted numerous > >experiments with prototype systems. These include detailed analysis > >of ongoing use of multimedia within our company, experimental use of > >our technologies in internal training courses, laboratory studies, > >and trials conducted jointly with university partners. I will review > >this work, aspects of which have been published in over twenty > >papers in conferences on multimedia, human-computer interaction, > >computer supported cooperative work, and the world wide web. I will > >also describe some work on notification and awareness, technologies > >that we see interacting with multimedia in future office and mobile > >settings. > > > >Knowledge Management and Learning > >- Robert de Hoog > >In order to understand the meaning and scope of knowledge management > >systems, there is a need for a firm grasp of conceptual > >underpinnings of knowledge management proper. This lecture will > >start with an interactive session in a game-like format where > >participants play the knowledge management role. Based on the > >experiences from this session a conceptual frame for knowledge > >management will be developed that can act as the basis for > >human-centered aspects in knowledge management. These aspects are > >visible in two distinct models: a knowledge management model that > >can be seen as a procedural model of how to perform knowledge > >management and a process model of a knowledge intensive organization. > >Both models rely strongly on human actions, perspectives and values. > >The process model will show what knowledge processes are important > >in an organization, how these knowledge processes can influence key > >performance indicators and which interventions can improve knowledge > >processes. These interventions are to a large extent non-technical > >in the sense that they rarely rely on information systems alone. > >Effective interventions are mainly combinations of human, > >technological and organizational actions. As both models are > >incorporated in a simulation environment for learning knowledge > >management not only the structure but also the behavior of the > >models will be shown, explored and discussed. Through this > >discussion the session will refer back to the experiences from the > >initial activity. > >Finally attention will be paid to learning knowledge management and > >the effectiveness of simulation micro-worlds. This will include the > >benefits and the dangers of exercising in a simplified simulated > >world. Human factors influencing the design and fielding of this > >kind of knowledge management learning systems will be presented. > > > > > >Knowledge Modeling for Knowledge Management > >- Robert de Hoog > >As knowledge management is supposed to deal with knowledge, sooner > >or later it will face in theory as well in practice the question of > >how to describe knowledge. Before you can manage something you must > >have an idea what this "something" is. This question can be > >addressed from an epistemological perspective, but most of the time > >this will lead to un-decidable definition problems. A more pragmatic > >approach is to focus on modeling/describing a configuration of > >competences, information and data that one chooses to call > >knowledge. These descriptions/models can be built at different > >levels of generality, depending on the goals one wants to achieve. > >The range is from rather general knowledge description frames to > >detailed knowledge models. In this entire range the role of human > >factors is crucial, the more because most of the time knowledge is > >strongly tied to human agents. Nevertheless it is possible to > >"disembody" (parts of) knowledge from the human agent, as has been > >shown by several developments in Artificial Intelligence. For this a > >more in-depth modeling of knowledge is needed. This modeling > >approach will be demonstrated by using elements from the well known > >CommonKADS methodology. The strength of this methodology is that it > >not only focuses on the knowledge per se, but also on individual and > >organizational factors influencing the deployment of automated > >knowledge (as happens in expert or knowledge based systems). > >In order to become a bit more acquainted with this methodology > >participants will have the opportunity to build a set of models for > >an example domain. These models will be presented and reviewed in > >order to promote the sharing of modeling experiences and > >insights > > > >Community Knowledge and Information Technology > >- Kari Kuutti > >The notion of "community knowledge" has gained increasing interest > >during the last years in areas like community computing, knowledge > >management, organizational memory and various sub-domains of > >computer-supported cooperative work. What is actually meant by the > >term "community knowledge" is often not clear at all. The purpose of > >the talk is to give an overview on the variety of ongoing research > >and to suggest an orienting framework for the field. The talk will > >give some reasons why community knowledge may be becoming popular > >just now, present an overview how widely and under how different > >headings related issues are discussed (and give some pointers to the > >relevant literature), suggest a framework to orient in the field and > >explore what might be the useful relation between community > >knowledge and information technology. The focus of the talk is not > >in the technical systems, but in conceptual, psychological, social, > >and organizational issues related in generating, maintaining and > >sharing community knowledge. > > > >Knowledge Management, Organizational Innovation and Organizational Inertia > >- Kari Kuutti > >The lecture discusses the role of knowledge management in > >organizational innovation and the problems and obstacles in the > >practical implementation of such innovations. It emphasizes the > >importance of knowledge tools in situations where a change of > >processes, ways of working, is not enough but where the whole object > >of the work is changing and a more radical reorientation of the work > >is needed. A knowledge tool does not itself automatically bring such > >a change, but to be efficient the change must be innovated by the > >participants themselves. A suitable knowledge tool may help > >participants to grasp better the changing new object of their work, > >and thus support efficiently the innovation process. An illustrative > >example case is reviewed where a new, locally developed knowledge > >management tool enabled an organizational innovation that solved a > >severe reorientation problem for one part of an organization. The > >attempts to spread the innovation further within the organization > >were, however, not so successful and were further actively resisted > >and blocked by the parent > >organization. > > > >Ethnography, Participation and the Co-Realization of Systems > >- Don Shapiro > >Although it is still a minority and a specialized approach, > >ethnographic contributions to systems design have achieved > >increasing credibility. With them, we learn about the communities of > >practice through which work is accomplished in ways that are not > >available through other methods. Similarly, participatory design > >retains its claim to our attention, through emphasizing that > >immediate users are the best custodians of their own knowledge > >practices. Recently, teams of designers that incorporate > >ethnographic and participatory approaches have turned their > >attention to much more ambitious systems. In the past, they have > >focused on making appropriate uses of readily-available technology > >in particular settings. Now, they are attempting to forge > >large-scale collaborative environments using-and indeed > >creating-very advanced technologies. This places different demands > >on how such design teams work. All of the contributors, > >participatory designers, ethnographers and user-practitioners-need > >to embark on a continuing involvement in a journey whose destination > >is unclear. This may perhaps be better described as a process of > >'co-realization' than as participatory or ethnographically-informed > >design. It may also involve new techniques such as 'future > >workshops' to cope with the advanced technologies and holistic > >environments that are involved. This lecture will explore some > >current examples of this process and its > >outcomes. > > > >Spatial Computing and the Practice of Real Virtuality > >- Dan Shapiro > >Ethnographically informed approaches to knowledge and knowledge > >management, developed within Sociology and Anthropology, emphasize > >the generation and deployment of knowledge as a situated and > >collaborative achievement. They are suspicious of approaches to > >knowledge that regards it as a 'thing' that can be externalized, > >stored, assembled and applied independently of the circumstances and > >practices of its use. Hence they are cautious of attempts to > >categorize, invoke and manipulate knowledge in terms of its apparent > >logical or informational properties. This would seem to make systems > >design for knowledge management impossible, since what systems do is > >exactly to apply logical and specifiable processes to their objects. > >This lecture explores some of our recent attempts to finesse this > >problem. We draw inspiration from the ways in which people arrange > >and manipulate their working materials in their physical > >environment, so that the organization and 'flow' of their materials > >produces a context of 'knowledge' for the tasks to hand, both for > >themselves, and as a means of communication and collaboration with > >others. We are developing systems that use advanced technologies to > >create collaborative environments for digital materials and for > >mixing and interpenetrating digital and physical materials. The main > >emphasis is on how multiple environments of this kind are produced > >by users as a trace of their work itself, rather than on the basis > >of the properties of the materials. The 'sense-making' is done by > >users supported by the environment rather than by the system. These > >mixed spatial environments do not simply mirror physical ones, but > >have complex properties in use of their > >own. > > > >LECTURERS > >GUY BOY is President and Director of the European Institute of > >Cognitive Sciences and Engineering (EURISCO International). He was a > >Principal Investigator and Group Leader (Advanced Interaction Media) > >at NASA Ames Research Center for 5 years. He spent 10 years at the > >Office National d'Etudes et de Recherches Aérospatiales (French > >NASA) as a research scientist and principal investigator. His > >research is in Human-Centered Design (HCD) of safety-critical > >dynamic systems. He is currently working on the development of > >methods and techniques that improve traceability of design decisions > >and participatory design. From 1994 to 1996, he was the Scientific > >Coordinator of the European Network RoHMI (Robust Human-Machine > >Interaction) gathering 11 European research laboratories, and > >sponsored by the CEC DG XII. Since 1995, he has directed a series of > >industrial summer schools on human-centered automation, > >human-centered design of organizational memory systems and design > >for safety. From 1995 to 1999, he served as Executive Vice Chair of > >the ACM (Association for Computing Machinery) SIGCHI Executive > >Committee. He is currently involved in the scientific coordination > >of the WISE IST European project (Web-enabled Information Services > >for Engineering). > > > > > >JONATHAN GRUDIN has been a Senior Researcher at Microsoft Research > >since 1998, working in the Collaborative and Multimedia Systems and > >the Adaptive Systems and Interaction groups. Prior to that he was > >Professor of Information and Computer Science at University of > >California, Irvine. He has also taught in Computer Science and > >Engineering departments at Aarhus University, Keio University, and > >the University of Oslo, and is now Affiliate Professor in the > >University of Washington Information School. He previously worked at > >the MCC consortium in Austin, Texas, at Wang Laboratories, and at > >the UK Medical Research Council Applied Psychology Unit after > >receiving his Ph.D. in Cognitive Psychology at UC San Diego, working > >with Donald Norman. > >He is Editor in Chief of ACM Transactions on Computer-Human > >Interaction and on the editorial boards of several other journals > >and book series, including Human-Computer Interaction, Computer > >Supported Cooperative Work, and Information Systems Research, > >leading journals in their areas. He co-wrote and edited the widely > >used Readings in Human-Computer Interaction: Toward the New > >Millenium. Active in both human-computer interaction and computer > >supported cooperative work since these fields emerged, he has > >published over 100 papers on a range of topics. For the past ten > >years, his two primary research topics have been the adoption and > >use of technology in organizations, and the design and use of > >multimedia systems. > > > >ROBERT DE HOOG is Professor of Information and Knowledge Management > >at Twente University, and Associate Professor of Social Science > >Informatics at the University of Amsterdam. Since the mid 1980's he > >has been involved in many projects in the area of artificial > >intelligence, expert systems, knowledge based information retrieval > >and knowledge management. His most recent projects are the EU funded > >KITS projects which has built a comprehensive knowledge management > >learning simulation game and the METIS project which focuses on > >knowledge mapping techniques and methods using different ontologies. > >He has published more than 100 papers on the topics mentioned above > >and is co-author of the book entitled Knowledge Engineering and > >Management: the CommonKADS Methodology, published by MIT Press in > >2000. > > > > > >KARI KUUTTI is Professor of Human-Computer Interaction and Group > >Technology in at the University of Oulu, Finland and leads the > >INTERACT research group. He was previously a Professor of > >Human-Computer Interaction and usability at the Helsinki University > >of Technology. He has published over 90 papers on HCI, > >Computer-Supported Cooperative Work, product concept development, > >and organizational learning. Professor Kuutti was the program > >co-chair of the NordiCHI02 conference and is general co-chair of > >theECSCW03 conference. He is on the editorial board of the Journal > >of Cognitive Technology, the Journal of Computer-Supported > >Cooperative Work, and the forthcoming Journal of Communities and > >Technologies. He has given tutorials on community knowledge both in > >CSCW and ECSCW conferences. His central research area is computer > >support of individual and cooperative sense-making in design > >processes. > > > >DAN SHAPIRO is Professor of Sociology and currently Head of > >Department at Lancaster University in the UK. He is co-author of > >several books on social and spatial restructuring and on the use and > >design of information systems. He has written and researched widely > >on ethnography and work practice, on participatory design, on > >computer-supported cooperative work, and on the politics and theory > >of interdisciplinary design. His research has been funded by the > >European Union under Frameworks 4 and 5, by the UK Economic and > >Social Research Council, and the UK Engineering and Physical > >Sciences Research Council. His research projects have included > >information systems in Air Traffic Control, in the Police Service, > >in architecture and in landscape architecture. He is currently > >working on a project on spatial computing for the aesthetic design > >professions as part of the EU Fututre and Emerging Technologies > >'Disappearing Computer' program. > > > >COURSE LOCATION > >HCDKMS'03 will take place at the Hotel Le Tolosan, Boussens, France, > >located at 30 minutes from Toulouse. The Hotel Le Tolosan, in the > >foothills of the Pyrénées, offers a breath-taking setting for all > >kinds of open-air activities, including a three hole golf course and > >driving range, squash and tennis courts, gym and sauna. > > > >COURSE FEES AND PAYMENT > >The fee for Human-Centered Design of Knowledge Management '03 is > >2200 Euros. This includes five days of lectures, course material, > >coffee breaks, full room and board in single accommodation at the > >Hotel Le Tolosan, from dinner on Sunday evening17/08 to Friday 22/08. > >Payment may be made by cheque in Euros made out to EURISCO > >International or by bank transfer mentioning HCDKMS'03 and your > >name. Please inform your bank that transfer fees are to be paid by > >the issuer. > >Due to the nature of this summer school, the number of participants > >will be limited to 50. Participants will be accepted on a first > >come, first served basis. > > > >REGISTRATION DEADLINE > >Application for registration must be received before May 1st, 2003. > >Full course fees must be paid to the HCDKMS'03 Office by June 30th, > >2003. > > > >ACCOMPANYING PERSONS > >A limited number of accompanying persons can be housed at the course > >site. There is no charge for accompanying persons, but additional > >expenses (accommodation and food) must be paid directly to the > >hotel. Further details can be obtained from the summer school > >office; early notification is required. > > > >FURTHER INFORMATION > >For further information check the HCDKMS'03 web site at > >http://www-eurisco.onecert.fr/News/hcdkms03.htm or contact Helen > >Wilson at the summer school office: > > > >HCDKMS'03 OFFICE > >European Institute of Cognitive > >Sciences and Engineering (EURISCO International) > >4 Avenue Edouard Belin > >31400 Toulouse, France > >Tel: +33 (0)5 62 17 38 38Fax: +33 (0)5 62 17 38 39 > >E-mail: wilson(a)onecert.fr - http://www-eurisco.onecert.fr/News/hcdkms03.htm > > > >REGISTRATION FORM > > > >First Last > >Name________________________Name____________________________________ > > > >Company > >Institution _________________________________________________________ > > > >Address _____________________________________________________________ > > > >City_________________________State/Prov______________________________ > > > >Zip/Postal Code__________________________Country______________________ > > > >Tel ___________________________Fax___________________________________ > > > >Email ______________________________________________________________ > > > >EURISCO International Bank details: > >Société Générale > >Banque: 30003 > >Guichet: 02110 > >N° Compte: 00025718150 > >R.I.B: 47 > >Domiciliation: Toulouse > > > > > >Fax form to: +33 (0)5 62 17 38 39 > >Register on line: http://www-eurisco.onecert.fr/News/hcdkms03.htm > > > >Eurisco International will not accept any bank charges linked to payment. > > > >Refund policy > >Full refunds will be provided upon receipt of written > >notification before 31 July 2003. > >NO REFUNDS WILL BE MADE AFTER THIS DATE. > > > >-- > > > -- > **************************************************************** > Prof. Paul Milgram > Dept. Mechanical & Industrial Engineering, University of Toronto > milgram(a)mie.utoronto.ca > Tel/Fax: 416-978-3662 > http://etclab.mie.utoronto.ca

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Transforming Enterprise Presentations
by jeremy hunsinger 04 Feb '03

04 Feb '03

this is from the list telecom-cities, which is a good list out of forums.nyu.edu First International Conference on the Economic and Social Implications of Information Technology Held January 27-28, 2003 U.S. Department of Commerce Washington, DC Conference papers and presentations: http://cip.umd.edu/confpapers.htm Conference Overview: http://cip.umd.edu/conference/index.html jeremy hunsinger jhuns(a)vt.edu on the ibook www.cddc.vt.edu www.cddc.vt.edu/jeremy www.cddc.vt.edu/jeremy/blog () ascii ribbon campaign - against html mail /\ - against microsoft attachments

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Digital Communities 2003
by jeremy hunsinger 04 Feb '03

04 Feb '03

Abstract Deadline, Feb. 14, 2003 http://www.ssc.msu.edu/~dc2001/DC2003.htm Digital Communities 2003 Organizing in a Networked World Workshop: Goteborg, Sweden June 12-14 Conference: Stockholm, June 15-18 Digital Communities 2003 will be held in Stockholm and will be hosted by KTH - Royal Institute of Technology. The program has been designed to facilitate the presentation of research in an interdisciplinary setting; to encourage the development of networks of scholars sharing an interest in the social and geographic impact of information technologies; and to introduce participants to new IT related developments in and around Stockholm. Suggested Themes: Constructing and Maintaining Digital Communities Visualizing the Digital and Digitalizing the Visual Work and Leisure in the Digital Economy jeremy hunsinger jhuns(a)vt.edu on the ibook www.cddc.vt.edu www.cddc.vt.edu/jeremy www.cddc.vt.edu/jeremy/blog () ascii ribbon campaign - against html mail /\ - against microsoft attachments

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